Resident Services Aide

3 weeks ago

Old Toronto, Canada Extendicare Canada Inc. Full time

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Part-time Evening 12pm-8pm, 30 hours biweekly

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of long-term care and home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 team members are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada

Applications are invited to apply for the part-time position of Resident Services Aide, to work in our long-term care home located in North York, Ontario.

Reporting to the Program Manager, you will be scheduled to work directly with residents and in all departments. This includes nursing, support services, administration, and program services. As a valued member of Long-Term Care Services, you will demonstrate a commitment to resident safety by providing quality services in accordance with the organization’s mission and vision. Responsibilities may include resident specific programming, companionship, portering, light resident housekeeping and laundry tasks, meal service, and clerical. This position assumes an active role in the infection prevention and control program and assists with the orientation of new staff as required.

RESPONSIBILITIES & QUALIFICATIONS

• Experience with an older adult population an asset

• Strong customer and resident service skills. Experience in a high paced customer service setting an asset

• Flexible and willingness to learn new tasks

• Ability to multi-task and adapt to quickly changing priorities

• Excellent interpersonal and oral communication skills

• Ability to read, write, and follow instructions in English (other languages an asset)

• Ability to work well independently with minimal supervision and in a team environment

• Adheres to established department policies, procedures regarding quality assurance, fire safety, environment, and infection control

• Participates in facility meetings and attends in-service education programs as assigned

• Knowledge or willingness to learn environmental cleaning, laundry, and related processes including assisting residents with organizing and tidying their room, supporting with meals, 1:1 recreational activity, sorting and labelling resident items.

• Ability to stand, walk, squat, reach, lift for significant periods throughout the shift.

• Ability to work safely, following established safety practices and procedures

Time Type:

Part time

When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

If you have a passion for caring, turn it into a rewarding career with Extendicare

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.

Extendicare is a leading provider of care and services for seniors across Canada. We deliver quality care to meet the needs of a growing seniors’ population. We also provide management and consulting support through a range of services, including recruitment and building strong, qualified teams, to a network of independently owned long-term care and retirement homes.

Our Mission
“Helping People Live Better.”

We help our residents and clients live better by promoting quality of life.

We create remarkable moments through highly engaged and motivated team members.

Stakeholders know this because we continuously measure, improve and publicly share our performance.

Our Vision
Our vision is to be the best senior care and services company in Canada.

Our Values
At Extendicare, we value our customers and our team who cares for them. We are committed to treating them with dignity and respect in an atmosphere of compassion. As health care professionals, we take pride in being responsive to the needs of those who rely on us.

Customer Satisfaction. We strive to provide care and services to our customers which exceed their expectations.

Excellence. We believe aspiring to excellence leads to continuous quality improvement in our provision of care to residents.

Respect. We value each employee, encourage equal opportunity for growth and recognize achievement.

Integrity. We believe in honesty and fairness in our relationships with others.

Accountability. We believe we are accountable for the quality of services we provide to our customers.

Communication. We listen to each other and foster open and honest communication.

Teamwork. We believe that working as a team creates an environment that allows us to reach our potential.

Environment. We believe that environmental issues should be integrated into business decisions that promote environmental protection, preservation, safety and a homelike atmosphere.

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