AI/ML Solution Architect

2 months ago

Winnipeg, Canada Rogers Communications, Inc. Full time
The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story

Rogers Business (RB) is seeking a Solutions Architect - Network responsible for medium, large, and public sector clients. The successful candidate will have extensive network infrastructure design experience and customer relationship skills for enterprise business accounts. The candidate will report to the Manitoba Senior Manager, Enterprise Sales and will be an integral part of a sales team responsible for gathering customer business and technical requirements, designing comprehensive networking and technology solutions, delivering sales presentations, presenting technical information about products and services, conducting product demonstrations, product evaluations, and collaborating on RFP and RFI responses.

The candidate must have a strong understanding and experience of Wireline networks, internet, WAN connectivity and managed networks; Business Productivity Technology and Collaboration tools including Microsoft 365 tools and phone systems; b>

  • Provide pre-sales technical advisory services to Manitoba & Saskatchewan based Rogers Business sales channels with an emphasis on medium, large enterprise, and public sector.
  • Interface with key decision makers (ranging from IT staff up to and including CIOs) of current and potential customers.
  • Design differentiated technical solutions that fit customer requirements.
  • Assume the lead for technical responses on RFP, RFQ, and RFI documents.
  • Aid sales team in understanding technical solutions.
  • Interface with other groups including Network Planning, product design, Service Delivery, and Service Assurance.
    • University degree or technical diploma in Engineering, IT, Computer Science, or related field preferred.
    • 2-5 years of work experience in a telecommunication service provider or IT services organization.
    • Advanced knowledge of the design and implementation of wireline networks, voice solutions and Microsoft 365 tools and services.
    • Advanced knowledge of Managed WAN and SDWAN Networks.
    • Excellent business/technical writing and communication/presentation skills.
    • Excellent skills in translating technical designs into high level network diagrams.
    • Advanced knowledge in Microsoft Office applications (Word, Excel, Visio, Access).
    • Comprehensive understanding of Server and Storage Architecture, Common Application Design, Network Access technologies, Routing and Switching technology, Network Security, Virtualization Technologies, IT Budgeting and Planning, IT service management frameworks.
    • Knowledge of Name Servers, Authentication Servers, Mail Servers, Accounting servers and Corporate Web Servers.
    • Hardware skills – specifying, installations, troubleshooting, conflicts, etc.
    • Working knowledge VMware, Windows and Linux operating systems.
    • Any Cisco, VMware, Microsoft, ITIL, other IT Certification would be an asset.

    What’s in it for you:

    We believe in investing in our people and helping them reach their potential as valuable members of our team. p>

    • Competitive salary & annual bonus
    • Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs
    • Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores
    • Paid time off for volunteering
    • Company matching contributions to charities you support
    • Rogers First: priority in applying to internal roles of interest
    • Wellness Programs:
      • Homewood employee & family assistance program
      • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
      • Low or no-cost fitness membership with access to virtual classes
    • Our commitment to the environment and diversity:
      • Work for an organization committed to environmental protection
      • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. li>

    This is a hybrid work position and will be required to be in office a minimum of three days per week.

    • 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. li>

    To protect our people, brand and assets, a pre-employment background check will be conducted. b>

    Schedule: Full time
    Shift: Day
    Length of Contract: Not Applicable (Regular Position)
    Work Location: 1600 330 Portage Ave. (Sales & New Business Development
    Requisition ID: 311040

    At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best.

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