Call Center Team Lead – Mentor

4 weeks ago


Montreal, Canada Altasciences Co. Full time

A leading clinical trials organization in Montreal is seeking a Team Leader for their Call Center. This role involves overseeing the Participant Recruitment Agent team, ensuring compliance with study protocols, and providing exceptional customer service. The ideal candidate has strong communication skills in both French and English and at least one year of call center experience. Competitive full-time position with various benefits offered.
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