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Delivery Management-Delivery Manager

2 months ago

Old Toronto, Canada Just Eat Takeaway Full time
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Then Just Eat Takeaway.We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. Our global delivery business has grown substantially in the last few years and we need to continue to grow but also evolve the experience and efficiency of our delivery model going forward. p>

As the global Head of Delivery Pay (Pricing) and Optimization you will influence the development of a global approach to courier pay for our independent contractor delivery model. You will be accountable for both short-term tactical changes and long-term pay strategy, working closely with our global functions, including local delivery ops, product, and data science teams. Leveraging economic frameworks to assess markets, prices, and behaviour, you will set a global pay strategy for couriers and drive innovation through data and tech to implement a more sophisticated way of enhancing courier pay and incentives. You'll collaborate closely with product and tech teams to develop an effective toolset for directing and advancing courier pay to drive strong network performance and customer and restaurant experience.

Take ownership of global pay analysis methods and industry trends review, utilizing insights to identify and pursue new opportunities and solutions.Develop techniques for compiling, preparing, and presenting data by which Courier Pay practices can be evaluated and meaningful comparisons made.Apply statistical modelling methods to identify the potential impact of courier pay strategies on profitability and assess the impact upon implementation.Provide updates and share progress and impact with the senior management team.Experience with pricing tools and software, such as Tableau, Excel, R, or Python.Familiarity with A/B testing, experimental design, and statistical analysis.Excellent communication and presentation techniques, with the aptitude to communicate intricate pricing strategies and analysis to both technical and non-technical stakeholders.Strong logical and solution-finding familiarity, with the knowledge of how to use data to identify optimisation opportunities and develop actionable insights.

That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.


In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.