Director, Corporate Banking
6 days ago
Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us. As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk. br/>Purpose
The incumbent has responsibility for (i) strategic governance and product management of Global Transaction Banking (GTB)’ portfolio of Digital channels, (ii) the development and execution of strategies to maximize the effectiveness of all digital channels used by clients to access Cash Management & Payment Service products. This includes ScotiaConnect, Global mobile channels, and other emerging delivery channels (iii) Market Intelligence and trends and (iv) execution of the product management cycle for the digital channels.
What You’ll Do:
Defines the end-to-end roadmap and strategic vision for the Digital Channel for business banking by:
- Outlining the strategic roadmap for ScotiaConnect and the mobile banking channel; li>
- Working with Channel Design team to get voice of customer data to inform and improve user experience. li>
- Working with Agile product owners and technology leadership to ensure business KPIs are met to deliver on business case deliverables.
- Directing the research and tracking of global trends, competitor products and pricing as well as market requirements.
- Maintaining lines of communication with delivery network, alliance partners and customers about product needs, competitive opportunities and trends.
- Ensuring all cross-border channel services are monitored for regulatory/compliance requirements, including country regulatory and local payment system rules.
- Ensuring the department’s management information systems satisfy Bank user needs and reports on key measures are meaningful, accurate and timely.
- Supports the deployment of new digital capabilities with analytics and dashboard reporting in-line with existing operational reporting.
- Leads the design of financial analytical models incorporating risk, cost, budgets and financial consequences for initiatives impacting Digital Banking.
- Fostering and developing a strong, positive team environment, driving employee empowerment, innovation and a high degree of engagement.
- Ensuring the performance management process is in place and employee development is a priority for all employees on the team.
- Identifying and supporting training and developmental needs of team members.
- Managing staffing requirements and departmental workloads.
- Degree / post graduate degree, preferably in business.
- 10+ years’ experience in the product development and management of Banking products and portfolios.
- In depth understanding of the design thinking, user experience and digital channels marketplace and regulatory environment; government/payment associations’ political direction with knowledge of wide range of business, regulatory, technical and political issues that are often multi-level and complex in nature.
- In-depth understanding of delivery networks of financial products and services within the context of the Bank’s sales and service strategies across the various delivery channels.
- Strong negotiating skills with experience in deal structuring as responsibilities include negotiating on behalf of the Bank with other sophisticated entities.
- A broad understanding of the range of products, policies and delivery capabilities by Scotiabank as this position is highly focused on the enterprise-wide business and regulatory mandates.
- Strong understanding of the effect that change or new products, systems and regulatory requirements will have on existing operations and client offerings.
- Strong general and project management skills and be politically astute.
- Strategic and pragmatic thinking to devise/develop business and risk management plans, develop and negotiate long-term vision and direction of the global payment/channel portfolio.
- Strong decision making, forward thinking and creative problem-solving skills to anticipate and respond quickly to technological/market influences. li>
- Be results oriented and innovative in identifying and pursuing opportunities to leverage capabilities to increase revenues, decrease costs and mitigate risks.
- Consensus building and strong interpersonal skills to be applied across all functional levels and represent the Bank’s public “face” to partnerships, government, various associations, segments & groups and to establish excellent working relationships.
- Standard office environment with extensive use of computers.
- Frequent ad-hoc requests from senior officers.
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