Business director

3 days ago

Old Toronto, Canada HelloFresh Full time
p>S'more about the role

The Director of People and Culture Business Partners is a national role leading a team of 15-20, with 5 direct reports in providing both strategic and hands-on support to the leadership and associate populations within HelloFresh's Distribution Centers, Production, Logistics Hubs and Corporate locations. p>

HelloFresh Canada currently has 8 sites across 3 provinces (Alberta, British Columbia and Ontario). This role will require an on-site presence at minimum 3-4 days a week at a field location and 1 day a week at our Toronto HQ, with the ability to travel an average of up to 50% of the time within Canada.

Lettuce share what this role will be responsible for

  • Set the vision, direction and culture of their team of People professionals (up to 15-20 professionals in various stages of their careers) by managing individual and team performance expectations and goals, monitoring real-time service levels, and holding their team accountable to meet and exceed performance targets.
  • Working with the North American cluster People team and relevant global teams, identify, develop, and implement People strategies and programs to support operational and strategic business needs on a national level, including: employee relations, compliance, recruitment, onboarding, performance management, organizational design, compensation and benefits, learning and development, diversity and inclusion, and offboarding.
  • Thoughtfully develop strategic relationships with business partners by building trust and influencing business decisions. Root cause issues quickly and uncover core issues using data, then consult with and teach the business how decisions affect the network and/or individual sites, and create new mechanisms as needed.
  • Understand business goals and recommend thoughtful new approaches, policies, and procedures to affect continual improvements in business objectives, productivity, and development of the People team within the company.
  • Deliver results in a fast-paced environment with a high volume workload supporting People functions and the business.
  • Drive and direct all employee engagement efforts for senior leaders, front line managers and associates.
  • Continuously innovate People solutions and process improvements by working closely with Canada People and Culture Managers to ensure standardization and alignment in People practices, approaches (subject to provincial legislation differences) and systems/tools.
  • Lead projects at a national level, influence and build buy-in from stakeholders, and then drive execution and achievement of the key results using effective change management and project management skills.
  • People and Culture Business Partner for national leaders supporting the organization, including coaching and advising on key areas such as performance management, employee relations, succession planning, and team effectiveness.
  • Ensure legislative compliance across Canada, including the Employee Handbook and other policies, health and safety (i.e. training, certifications), hours of work, etc.

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