Alternance : Alternance - Gestionnaire de Sinistres (F/H)
1 week ago
Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.
À propos du poste
We’re looking for a Claims Manager, Specialty to join our growing EBI (Equipment Breakdown Insurance) & Energy practice team
What you'll do here:
- Manage the day-to-day operation of the EBI & Energy team to ensure results produced meet team, department, corporate, Provincial and regulatory standards and goals; li>
- Act as claims authority within areas of expertise and provide direction on such issues as file handling, policy interpretation, legal and technical issues or concerning large losses. Settle large or complex claims within own authority or escalate as necessary.
- Work closely with your Director of Claims to develop strategies (including training strategies), long term and short-term plans to facilitate ongoing work, process improvement, customer relations and other functions.
- Monitor financial performance and productivity and report observations, progress, and recommendations to key stakeholders.
- Provide your expertise on claims matters including policy interpretation, liability and quantum determination, and settlement negotiation.
- Maintain work-product (inter alia claims adjudication, file management and communications with internal and external stakeholders) quality control of high standards.
- Completion of monthly file reviews and audits, identify opportunities and develop action plans.
- Provide effective leadership, responsible for hiring and terminations, coaching and mentoring, performance management, continuous learning and career development for your team of claims file handlers.
What you bring to the table:
- Experience with or exposure to Specialty Insurance Claims (Equipment Breakdown, Property within Energy segment, and/or Commercial Property is an asset)
- Excellent claims technical skills with a deep understanding of insurance coverage issues.
- University Degree or any combination of training and experience deemed relevant for the role.
- Mechanical, Structural, Electrical Engineering or Accounting experience preferred.
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