Pre-Owned Sales Manager Genesis Downtown Vancouver Vancouver, BC

Position OverviewLooking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for youDilawri life is full of excitement, click here for a glimpse into the road ahead.Genesis Downtown Vancouver is currently looking to fill the position of a Pre-Owned Sales Manager.ResponsibilitiesThe Pre-Owned Sales Manager will be responsible for assisting the General Manager in planning, organizing, controlling, and measuring the employees and the activities of the Used Vehicle Department. She/he will be directly responsible for keeping the used vehicle inventory records and/or preparing the used vehicle salesmen’s monthly work schedule.Guide all salespersons/sales managers in setting their objectives on a long and short-range basis.Set sales and gross objectives for new vehicle salespeople.Assist the General Manager in forecasting controllable expense elements for the Used Vehicle Department as well as budget planning.Communicate with assigned salespeople to ensure that dealership policies and procedures are understood.Follow and enforce all company policy, procedures, and processes.Evaluate monthly the gross performance of used vehicle salespeople.Ensure that used vehicle salespersons plan a day’s work each day.Assist in developing programs of improvement for those salespersons failing to reach their objectives.Recommend for dismissal any salesperson failing to meet company standards.Conduct daily and/or weekly sales training meetings as directed by the General Manager.Work with the salespeople/sales managers on programs/processes that will increase the used vehicle gross and increase F&I penetration.In determining used vehicle inventory, the number of units should not exceed 75 days’ supply. It is important to carry the right mixture of product and clear out of past models as quickly as possible.Hold salespeople/sales managers accountable to the company’s prospecting program and CRM systems to obtain maximum results.Evaluate the performance of used vehicle salespersons/sales managers on a monthly basis by using the salesperson review procedure, which is to be completed and returned to the General Manager by the 4th of every month.Develop and institute development plans based on salesperson/sales manager reviews.Coordinate the function of used vehicle salespeople with that of the Service Department, Parts Department and the Business Office.Oversee the efforts of new Vehicle salespeople to enhance the image of the dealership.Coordinate with other Sales Managers in programs that will enhance their personal and professional development.Fill in for Used and new Vehicle Manager in his/her absence.Customer Interaction & AdministrationHandle customer complaints immediately and according to dealership guidelines.Monitor salesperson commissions and supply payroll information to the Accounting department.Serve as liaison with factory representatives.Attend Managers’ meetings as required.Keep an accurate account of floor traffic.Review the handling of incoming sales calls.Ensure that all inventory is secure, maintained, and displayed in the appropriate manner.Ensure that the Used Vehicle Delivery process is followed closely.Ensure that Product Knowledge and all manufacturer training are maintained at a very high level.BenefitsFirst hand mentoring from auto industry leadersInnovative, exciting work environmentEmployee discounts on vehicle purchases and leasesEmployee discounts on service and partsCompetitive compensationExclusive Dilawri offersA true Family cultureAbout the CompanyDilawri Group of Companies is Canada’s largest automotive group with 75+ franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.Go to our website to see more about our company and the many reasons why you will want to work for usWe do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest #J-18808-Ljbffr