Bilingual Customer Experience Specialist
2 weeks ago
Bilingual Customer Experience Specialist - Airport - Proactive hiring Join to apply for the Bilingual Customer Experience Specialist - Airport - Proactive hiring role at Air Canada. The opportunity Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Edmonton Airport. In this customer‑facing position, you will play an important part in ensuring that all flights are ready for secure and on‑time performance by assisting customers at the airport through each touch point of their journey. Location: Ottawa, ON, Canada (On‑site) Starting Salary: $17.75/hour Branch: Airports Canada & CX Strategy Category: Unionized (UNIFOR) Job type: Full Time What Your Day-to-day Looks Like Conduct customer check‑in and prepare and issue boarding passes Assist pre‑boarding customers and provide information on flight schedules and routes Assist customers requiring special assistance throughout the customer journey, ensuring their timely and safe transport to their designated gates or baggage claims Active movement throughout the airport to attend to the assigned work area Take a look at this video to find out more about the Customer Experience Specialist role: https://youtu.be/aTKy5mJ3fdE Your Benefits Air Canada staff travel program – eligible after 28 weeks of service Full‑time and part‑time opportunities available Health and dental benefit plans for you and your family Training and development tools to help unlock your full potential Qualifications Skills and experience required Availability to attend and successfully pass a 5–7 week full‑time paid training program Availability to work rotating shift patterns over a 24‑hour period (including weekends and holidays) Ability to walk long distances and stand for long periods Ability to lift, push, pull, and provide wheelchair assistance to customers with reduced mobility The ability to work within strict timelines to maintain on‑time performance Ability to adhere to Air Canada’s attendance and grooming standards Previous customer service experience with strong interpersonal skills Excellent communication and teamwork skills Strong problem‑solving skills, in line with guidelines and policies Safety and security conscious Demonstrated punctuality and dependability to support overall team success in a fast‑paced environment Eligibility to work in the country of interest and responsible for obtaining required work permits/visas and security clearances Linguistic Requirements Priority will be given to candidates bilingual in English and French. Candidates fluent in English and one or more of the following languages will also receive strong consideration: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Hindi, Punjabi. Let your career take flight Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline. Come onboard with us and watch your career take flight. Diversity and inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment that highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers and communities in which we live and serve. Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted. #J-18808-Ljbffr
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Ottawa, Canada Air Canada Full timeA major airline in Ottawa is hiring a Bilingual Customer Experience Specialist for a customer-facing role at the airport. In this position, you will assist passengers ensuring their travel experience is smooth and efficient. Candidates should be bilingual in English and French, have strong interpersonal skills, and the ability to manage responsibilities...
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Ottawa, Canada Air Canada Full timeA major airline in Ottawa is hiring a Bilingual Customer Experience Specialist for a customer-facing role at the airport. In this position, you will assist passengers ensuring their travel experience is smooth and efficient. Candidates should be bilingual in English and French, have strong interpersonal skills, and the ability to manage responsibilities...
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Bilingual Customer Experience Specialist
3 weeks ago
Ottawa, Canada Sym-Tech Dealer Services Full timeCelebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
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Ottawa, Canada Versature Full timeA leading VoIP solutions provider in Ottawa is seeking a Customer Experience Specialist to deliver exceptional support. This role is pivotal in solving user issues across multiple platforms while providing a top-notch customer experience. Candidates should have over a year of customer service experience and be bilingual in French and English. This position...
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Ottawa, Canada Versature Full timeA leading VoIP solutions provider in Ottawa is seeking a Customer Experience Specialist to deliver exceptional support. This role is pivotal in solving user issues across multiple platforms while providing a top-notch customer experience. Candidates should have over a year of customer service experience and be bilingual in French and English. This position...
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Bilingual Customer Experience Specialist
2 weeks ago
Ottawa, Canada Air Canada Full timeBilingual Customer Experience Specialist - Airport - Proactive hiring Join to apply for the Bilingual Customer Experience Specialist - Airport - Proactive hiring role at Air Canada. The opportunity Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Edmonton Airport. In this customer‑facing position, you will play...
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Bilingual Customer Experience Specialist
2 weeks ago
Ottawa, Canada Air Canada Full timeBilingual Customer Experience Specialist - Airport - Proactive hiring Join to apply for the Bilingual Customer Experience Specialist - Airport - Proactive hiring role at Air Canada . The opportunity Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Edmonton Airport. In this customer‑facing position, you will play...
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Bilingual Customer Experience Specialist
7 days ago
Ottawa, Canada Air Canada Full timeBilingual Customer Experience Specialist - Airport - Proactive hiring Bilingual Customer Experience Specialist - Airport - Proactive hiring at Air Canada . Location: Ottawa, ON, Canada (On-site) Starting Salary: $17.75/hour Branch: Airports Canada & CX Strategy Category: Unionized (UNIFOR) Job type: Full Time Right now, Air Canada is looking for Customer...
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Bilingual Customer Experience Specialist
2 days ago
Ottawa, Canada Air Canada Full timeBilingual Customer Experience Specialist - Airport - Proactive hiring Join to apply for the Bilingual Customer Experience Specialist - Airport - Proactive hiring role at Air Canada The opportunity Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Edmonton Airport. In this customer‑facing position, you will play an...
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Bilingual Customer Experience Specialist
1 day ago
Ottawa, Canada Air Canada Full timeBilingual Customer Experience Specialist - Airport - Proactive hiring Join to apply for the Bilingual Customer Experience Specialist - Airport - Proactive hiring role at Air Canada The opportunity Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Edmonton Airport. In this customer‑facing position, you will play an...
