Delivery Manager

Ledcor are hiring a dynamic Delivery Manager to lead the planning and execution of IS services and projects for a key internal customer group. Reporting to the Senior Manager, Planning & Delivery Management, you'll drive the end-to-end delivery of projects, from intake to execution, while ensuring alignment with business goals.In this role, you’ll manage a portfolio of initiatives, guide project teams, and collaborate closely with stakeholders to turn strategy into results. You’re someone who thrives in complexity, communicates with clarity, and leads with both structure and flexibility.Our diverse team of passionate IT experts push the boundaries of technology on a daily basis to provide positive, real-world solutions that solve unique and complex business challenges. If you’re passionate about driving outcomes, mentoring teams, and delivering real value through technology, we’d love to hear from you.Essential Responsibilities:Provide project management expertise and lead the effective delivery of multiple mediums to high-complexity projects across a customer group’s portfolioInterpret issues and guide teams toward actionable, strategic solutions.Act as the key liaison with customer groups, providing updates on project status, timelines, and resource utilizationPresent evaluations of new work requests—including high-level timelines and resource planning—to leadershipOversee the daily activities of Business Analysts and Project Analysts within the assigned portfolioConduct project intake meetings, determine responsibilities, and collaborate with service delivery and business unit leaders to develop effective execution strategiesPrioritize programs and projects based on evolving business needs, resource constraints, risk exposure, and interdependenciesMonitor project performance through key value metrics to support informed decision-makingEnsure compliance with service data reporting standards, keeping all relevant project documentation and metrics current and accurateMentor and guide other project managers, fostering accountability and delivery excellenceLead stakeholder communications in alignment with ADKAR change management principlesManage contract approvals, vendor coordination, and compliance to ensure timely delivery and proper documentationQualifications:Minimum 6 years of experience in project, program, portfolio management and leading project teams, including other project managersExperience managing projects, including vendor-led initiatives for mid to large-size enterprisesStrong leadership skills, with the ability to motivate teams, resolve conflict, and navigate ambiguitySolid understanding of enterprise applications, development practices, system integration and technical infrastructureFamiliarity with risk management practices and service standards along with working in IS as a shared service provider across multiple business unitsPMP, ScrumMaster, or SAFe certification is a desirable asset along with knowledge of ITIL principles and best practicesExperience delivering projects using both Agile and traditional Waterfall methodologiesStrong organizational and multitasking ability, able to manage concurrent project streamsProven experience with service management, including incident, request, and demand handlingThe Ledcor Group of Companies is one of North America’s most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes.Our workplace culture has been recognized as one of Canada’s Best Diversity Employers, Canada’s Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page. #J-18808-Ljbffr