Equity Application Support Analyst

As an Equity Application Support Analyst in the Electronic Trading team at National Bank, you’ll be a specialist in various related IT/Trading activities. With your knowledge of IT, your experience in FIX Protocol and your knowledge of trading applications, you’ll have a positive impact on our clients and help to increase the bank’s profitability. The position will be located in Toronto or Montreal depending on your location. If it’s in Montreal, knowledge of French is mandatory. Your job Oversee multiple client-facing trading systems in production, providing day-to-day support for all system components Work closely with all internal and external stakeholders to support and deliver new features and address requests Achieve business goals by analyzing and understanding clients’ needs and ensure continuous delivery based on agile methodologies Carry out many production changes on your own after successfully testing them from A-Z Ensure our documentation and ticketing systems are up to dateli> Identify potential risk areas and come up with solutions to mitigate any future risks Participate in yearly DR activities with clients and vendors on scheduled weekends Be responsible for post-trade activities such as drop copies, end-of-day files, CAT reporting, etc. Your team The IT and Operations team is made up of more than 5500 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes. As part of the Electronic Trading sector, you’ll be in a team of 5 colleagues, and you’ll report to the Senior Manager. Our team stands out for its expertise in finding solutions quickly, continuous and timely delivery of business requests, and the great relationship it has with its users and clients. You will also be working on the trade floor, which is a challenging, dynamic and rewarding environment. We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer hybrid work (remote and in the office) environment along with a flexible schedule that you can adapt to your needs. The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, coaching, and mentoring support are always available. Prerequisites A college or bachelor’s degree in computer science, software engineering, business administration or a related field Working knowledge/Experience with Trading Systems (Fidessa, Bloomberg, EMS/OMS, SOR’s) Experience with FIX protocol, Linux, Python, AWS, Cloud computing are assets FIX certification and CSC certification, an asset Knowledge of any programming language (PowerShell, Python), an asset Available for travel on occasions and the ability to weekend. Your benefits Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Opportunities to get involved in community initiatives Telemedicine service Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier‑free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team? Come live your ambitions with us Additional required languages: English, French #J-18808-Ljbffr