Personal Banker

Be among the first 25 applicants. Get AI‑powered advice on this job and more exclusive features. Work Location Aurora, Ontario, Canada Hours 37.5 Line Of Business Personal & Commercial Banking Pay Details $52,700 - $74,400 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features. The base pay actually offered may vary based on the candidate’s skills, experience, knowledge, location, and business needs. Candidates are encouraged to ask compensation related questions. Department Overview At TD Canada Trust we are the frontline of TD Bank. We build deep and lasting relationships with customers through a broad range of service transactions and provide information and advice on services, products, and solutions. We promote products and refer customers to appropriate teams while ensuring a positive experience. Job Summary Join TD Canada Trust as a Personal Banker and demonstrate your subject matter expertise in providing sound financial planning advice to promote customer loyalty and investment returns. In This Role, You Are Expected To Play a key role in advising customers on a range of investment and credit banking solutions Ask thoughtful financial questions, engage with customers, and create positive experiences to retain and deepen relationships Increase customer financial confidence by providing personalized financial advice and addressing concerns, escalating matters as appropriate while maintaining confidentiality and accuracy Act as a point of contact for frontline staff in handling customer problems Maintain professional space in common areas per marketing and regulatory guidelines Work closely with existing and prospective customers to provide financial reviews, discuss portfolio updates, and suggest additional personalized solutions based on their goals Stay knowledgeable about emerging issues, evolving regulations, industry codes, and participate in process improvement opportunities Strive to achieve and improve service‑level agreements and productivity targets Ensure documents are prepared consistently with relevant regulations and reflect business intentions Participate fully as a team member, help build a positive and diverse work environment, mentor others, and address communication issues efficiently Job Requirements High school diploma and/or 1 year of relevant experience Post‑secondary or undergraduate degree in a related field is an asset Completion of IFIC or equivalent required CFSA must be completed within 12 months if hired Real‑estate secured lending and/or investment experience is an asset Sound knowledge of advanced investing and credit processes, banking solutions, and concepts for providing personalized advice in a fast‑paced environment Proficiency in software tools including MS Office and internet applications Tactful communicator able to exchange ideas and customer information concisely and logically A self‑initiator with strong organizational, planning, and time‑management skills Who We Are TD is one of the world’s leading global financial institutions and the fifth largest bank in North America by branches/stores. We deliver legendary customer experiences to over 27 million households and businesses. With more than 95,000 colleagues, we are guided by our vision to be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. Our Total Rewards Package Includes base salary, variable compensation, health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Additional Information This opportunity is subject to provincial employment regulations. Each province or territory may have its own requirements. Colleague Development Regular career, development, and performance conversations with your manager; access to an online learning platform and mentoring programs. Training & Onboarding Training and onboarding sessions to ensure you have everything you need to succeed. Interview Process We’ll reach out to candidates of interest to schedule an interview. Outcomes are communicated to all applicants by email or phone call. Accommodation Your accessibility is important. Let us know if you’d like accommodations to remove barriers during the interview process. Language Requirement (Quebec Only) Sans Objet Seniority Level Entry level Employment Type Full‑time Job Function Finance and Sales Industries Banking #J-18808-Ljbffr