Supervisor - Paid Social
3 weeks ago
Social Supervisors have excelled at campaign management and execution, are vocal and engaged leaders on their client and functional teams. They have shown the ability to carry out strategy through structuring and planning as well as training and developing junior team members.
The Social Supervisor will take responsibility as a day-to-day manager of the Junior Social team members on their account and will help guide their growth and ensure that the team functions most effectively and with minimal errors.
Characteristics You Hold
Strategic, collaborator, creative, mediator in training, teacher, team champion, problem solver, decisive, mentor, strong multitasker, flexible, organized, fiscally responsible, passionate, can-do attitude, participator, relationship builder, proactive, partner, open minded, responsive, sense of urgency, respectful of deadline
What your day will look like
Leadership Drive overall digital strategy and associated tactics to meet client’s goals, working closely with account lead(s) Established as leader with the client and across all departmental teams within Resolution and our agency partners (OMD, etc.), effectively prioritizing/negotiating needs between all parties Effectively manage and develop junior team members (mentoring, training, etc.) Prioritize and manage quarterly priorities and ad-hoc requests to ensure they are executed on time and to client expectations by entire client team Ability to problem solve, such as finding solutions for issues not yet attempted Proactively share learnings and best practices across the organization Establish oneself as an expert within their functional department and client team Identify ways to improve team efficiency and effectiveness, such as new processes Bring new proactive ideas to help meet client goals and grow business
Communication Ability to consult/educate/negotiate with clients and agency partners Effectively communicate paid media insights, reporting, trends, and new initiatives to client/agency partners and vendors (as Social has ownership of the vendor relationships) Ability to present recommendations/ideas to client and internal team Ability to effectively merchandise successes to the client Help educate client team on latest trends, best practices, technologies, etc. Demonstrates appropriate judgment through proper escalation
Job Requirements and Functional Skills
In-depth knowledge of: Paid search or Paid social optimizations (proactive and reactive) Forecasting and opportunity/gap analysis Campaign management tools, including bid rules/management Advanced search engine or social knowledge Monitoring new search or social trends and products and evaluating application to client Research tools/competitive analysis Budget/pacing and billing Understanding integrated media and Industry trends Client scope Bachelor’s degree in marketing, advertising or communications or relevant work experience 3+ years of work experience managing online marketing/advertising accounts Possess general knowledge of direct marketing principles and strategies Have strong organizational skills as applied through an ability to manage multiple projects at once Be confident in analyzing and acting on marketing data
COMMITMENT TO IDEA : OMG is dedicated to cultivating a workplace that not only respects but actively champions Inclusion, Diversity and Equity through Action. This commitment ensures that our workforce composition intentionally reflects the rich cultural mosaic of Canada with representation from various dimensions of diversity. It also drives how our team members, leadership, client services, employment practices, and relationships with all stakeholders are shaped.
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