Functional Analyst

4 weeks ago

Guelph, Canada University of Guelph Full time

Functional AnalystUniversity of Guelph – Office of Registrarial Services, Division: Office of Registrarial Services, Department: Registrarial Systems and TechnologyLocation: Guelph, CA, N1G 2W1Requisition ID: 1883 | Position Number: 10924129 | Classification: P&M FT- Band 04Employee Type: Temporary full‑time from 11/10/2025 to 11/13/2026. This position is represented by the agreement between the Professional Staff Association and the University of Guelph.If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant.General PurposeReporting to the Manager, Business Processes and Systems, the Functional Analyst plays a pivotal role in ensuring the effective operation of the systems and processes that underpin the student lifecycle at the University of Guelph. Serving as a critical link between business needs and technological solutions, this role enables the seamless delivery of essential registrarial services by providing functional expertise, optimizing workflows, and supporting systems in key areas such as recruitment, admissions, enrollment, records management, financial services, scheduling, and communication.ResponsibilitiesThe Functional Analyst ensures that institutional systems align with the University’s operational objectives and regulatory requirements. Key responsibilities include:Developing and delivering comprehensive training and documentation to empower staff.Mapping and documenting workflows to identify and implement process efficiencies.Providing functional and technical support to users, including troubleshooting issues and facilitating the navigation of change.Triaging operational issues, managing system testing and revisions, and training project stakeholders to test system functionality following software upgrades or enhancements.Ensuring data accuracy and integrity while supporting data‑related projects, reporting, and analytics initiatives.Contributing to continuous improvement of the Office of Registrarial Services by ensuring efficient processes, robust system functionality, and reliable operational outcomes.QualificationsUndergraduate degree.3 years of relevant experience.Experience in project management, business analysis and/or change management is considered an asset.Proficiency in enterprise software systems; experience using Colleague is preferred.Advanced knowledge of reporting tools (e.g., Informer).Solid understanding of the relationship between systems and data.Expertise in Microsoft Office Suite (Excel, Word, PowerPoint, Access).Strong analytical ability and advanced interpersonal and communication skills.Direct experience with registrarial processes and academic systems.Experience learning new systems and data structures quickly and independently.Experience in systems training, process evaluation, and operational support.Involvement in large‑scale systems implementations or upgrades.Salary: The target hiring salary for this position is minimum and up to 96% of midpoint for the salary grade.Posting Date: 10/17/2025 | Closing Date: 10/30/2025At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. #J-18808-Ljbffr

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