Senior Manager, Continuous Improvement

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Reporting to the Senior Director, Business Process Improvement, the Senior Manager, Continuous Improvement will lead process and project management initiatives within the Finance Enterprise Business Services (EBS) organization. Loblaw Companies Limited is seeking a highly motivated, tech-savvy and results-oriented individual to lead project management initiatives within our Finance Enterprise Business Services (EBS), organization. This pivotal role will lead complex projects aimed at enhancing operational efficiency, standardizing financial processes, and leveraging innovative technologies, including artificial intelligence (AI), to achieve business continuity and foster lean methodologies across the Finance division. Responsibilities Lead project management Manage complex finance-related projects from initiation to successful completion utilizing Agile methodologies. Develop comprehensive project plans, including scope definition, objectives, deliverables, timelines, resource allocation and budget as applicable. Monitor and report on project progress, identify and mitigate risks, resolve issues, and ensure projects are delivered on time. Facilitate effective communication and collaboration among project teams, stakeholders, business operations and senior leadership. Drive Continuous Improvement Identify, analyze, and prioritize opportunities for process optimization and efficiency gains within the finance teams of Inventory, P2P, O2C, R2R, and People Services. Apply Lean, Six Sigma, and other continuous improvement methodologies to analyze current state processes, identify root causes of inefficiencies, and design future state solutions. Identify and implement and monitor key performance indicators (KPIs) to measure the impact of improvement and ensure sustained benefits. Champion Agile Methodology Act as an Agile advocate and leader, guiding finance teams in the adoption and implementation of Agile principles and practices. Coach product owners and development teams on Agile roles, responsibilities, and practices to maximize value delivery. Serve as the conduit between technology, analytics, digital and the finance team to support projects. Collaboration and Stakeholder Management Partner closely with finance team members, IT, and other business units to understand strategic objectives and translate them into actionable projects and improvement initiatives. Build strong relationships with stakeholders at all levels, effectively managing expectations and communicating project status, challenges, and successes. Influence decision-making and drive organizational change through data-driven insights and compelling recommendations. Investigate root cause analysis of issues as they arise and put in place preventative measures to mitigate reoccurrence. Core Competencies Strong leader that exhibits self-awareness, resolute ambition, curiosity, openness to change, and is an effective relationship builder and influencer. Strong project and time management skills with the ability to prioritize. Ability to work with a high degree of detail and accuracy in a fast-paced environment constantly meeting deadlines. Exceptional interpersonal skills in order to effectively source information, obtain approvals, build relationships. Creative problem solver and strategic thinker with a strong work ethic and ability to work independently in a fast-paced environment. Requirements Bachelor's Degree in Business, Computer Science, Finance, Engineering or an equivalent combination of education and experience. Previous experience implementing and integrating process improvement initiatives within a finance function. Project Management/ PMP designation required. Expertise and certification in Lean Six Sigma methodologies considered an asset. 5-7 years of project management and business transformation experience, including tracking and planning. Strong understanding of financial processes and systems, SAP, Service Now Advanced level of proficiency with MS Project, Word, Excel, Visio, PowerPoint, Power of BI, and Outlook. Advanced level of Jira/Confluence/Kanban boards and PMI methodologies such as scrum, agile and hybrid models. Excellent analytical, problem solving and critical thinking skills. Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People. If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team. We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process. #J-18808-Ljbffr