General Manager

3 weeks ago

Victoria, Canada SureSwift Capital Full time

About Us

At SureSwift, we’re building the company we want to work for and we’d like to give you the opportunity to join our team. We acquire SaaS businesses from independent founders and take them to the next stage of growth. We operate a portfolio of businesses, and we’re on a mission to be the most exceptional operators of excellent SaaS businesses. To us, that means we take a data-driven approach to set and achieve our goals. We are dedicated to our customers and value their feedback, and we are committed to winning together.

With an incredible team located around the globe, we put high value on diverse perspectives and strive to maintain an inclusive work environment with a culture of mutual respect and shared learning. SureSwift places a high emphasis on a positive work-life balance, where everyone thrives We are currently searching for a General Manager to add to our leadership team, specifically to lead the efforts for two of our businesses, Cross Sell and Growth Hero. We are looking to fill this position in Canada. We thank everyone for their consideration; however, we are unable to accept candidates from Quebec at this time.

About Growth Hero Growth Hero is a SaaS affiliate software that makes partner marketing easier and more profitable. It is designed to help online businesses manage and scale their affiliate programs. Growth Hero integrates with Shopify and BigCommerce, making it versatile and accessible to a variety of customers.

About Cross Sell Cross Sell is rated as the #1 app for automated product recommendations that personalize recommendations or related items alongside each product in an e-commerce store. A client has the ability to precisely choose which complementary products are shown alongside a specific item. Cross Sells can be handpicked manually or assigned based on sales history, orders, collections, or Smart Recommendations.

Your Daily Challenges

As General Manager (GM), your primary focus is on business operations and leading and growing the business. It is both an exciting and challenging prospect You will need to use your prioritization skills and keen business understanding to develop and implement strategies that will bolster business and revenue growth. Don’t worry, you won’t do this alone; you will be surrounded by a talented team who will be there to support you.

Once you get settled in and learn more about the business and team, your day-to-day activities as a GM will look something like this:

  • Lead the team and business in profitable growth; shape and develop growing revenues and profits.
  • Conduct market research to identify new business opportunities, understand market trends, and expand the customer base.
  • Develop and implement marketing-led growth strategies to achieve revenue targets, monitor performance, and adjust strategies as needed.
  • Develop strategies to engage clients, increase customer loyalty, and retain key accounts.
  • Lead the ideation, planning, and implementation of new and long-term business growth strategies.
  • Collaborate with stakeholders to set and drive overall business vision, strategy, and decision-making to achieve business goals and drive growth.
  • Set business goals and execute the achievement of KPIs for those goals.
  • Manage budgets and forecasts and create and deploy metrics to enforce operational efficiency.
  • Monitor expenses, implement cost-saving measures, and manage efficient allocation of resources to ensure financial targets are met.
  • Champion culture at the business unit to support organizational morale and momentum.
  • Lead the people and resourcing strategy supported by other stakeholders.
  • Regularly partner and collaborate with the SureSwift Capital executive and corporate teams.

Your Experience

We are seeking a leader who has operational knowledge and hands-on experience working in SaaS, with a proven track record in marketing. We’ve listed what we are looking for in ideal applicants below. If you feel you are a strong candidate but don’t meet all the criteria, we’d love to hear from you regardless.

  • You’ve spent 2-5 years in the tech industry, with at least 1+ years leading a team or department.
  • Demonstrated success in creating and executing effective marketing strategies to drive brand growth and meet business objectives.
  • Thorough understanding of metrics and people, and knowing you need both for success.
  • Technical proficiency with the ability to tackle product challenges.
  • Ability to manage and mitigate risk.
  • Understand how to lead in a remote environment.

Your Compensation

This role will be based in Canada. We are a remote-first company and also offer an office space located in downtown Victoria, BC, for those who are local and prefer to work in an office setting.

  • Flexible vacation policy to support a healthy work-life balance.
  • Comprehensive benefits package for medical, dental, and vision from day 1.
  • Friendly, welcoming workplace environment.
  • The compensation range is CAD $80,000-100,000 annual base salary.
  • Eligible for semi-annual bonuses based on targets/performance.

SureSwift Capital is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that diversity strengthens not only our quality of work but also enriches our company culture.

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