NetSuite Functional Solutions Consultant

NetSuite Functional Solutions Consultant – ACS (managed services) – Products Vertical Career Level – IC4. Oracle NetSuite is seeking a Senior‑level Consultant with expertise in Retail, Wholesale Distribution, or Manufacturing vertical markets to lead advanced customer support. This role is home‑office based in most major US and Canadian cities and requires moderate travel. Job Description Oracle NetSuite’s Advanced Customer Support (ACS) offering provides a subscription model to deliver functional and technical ERP sustainment, driving continuous NetSuite improvement. As part of the Advanced Customer Support Architect Team, you will provide technology leadership, oversight, and guidance for full life‑cycle implementation of large‑scale NetSuite solutions, ensuring stability, performance, and scalability. Responsibilities Participate in identification and documentation of customer NetSuite requirements using Oracle’s proprietary methodology. Drive the approach to remediate gaps and build consensus with the customer. Make strategic design decisions while building solution and architectural recommendations. Work with customers to remediate highest‑priority challenges. Lead customers and partners through appropriate NetSuite leading practices, ensuring designs include standard and customized features. Architect solutions for complex business requirements, including configuration, integration, and technical components, partnering with the dedicated Technical Services team. Gain subject‑matter expertise, serve as thought leader, and collaborate with the product organization to adopt new product feature changes and capabilities. Define detailed functional requirements for automations, integrations, and data migrations. Work with the technical team to design and unit test automations and integrations. Perform quality reviews of deliverables developed by other team members. Continue to increase product knowledge and pursue relevant certifications. Required Experience 10 years working experience, including a minimum of 7 years in functional consulting & solution architecture. Strong NetSuite ERP Financials solution implementation and/or administration experience. Full life‑cycle ERP implementation experience. Developing end‑to‑end business process flows. Experience working with customers in defining and optimizing Order‑to‑Cash processes. Leading and managing business and functional design workshops with clients. Self‑directed, multi‑tasking ability with minimal supervision. Hands‑on technology experience and effective presentation skills at all levels. Passion for driving customer satisfaction. Undergraduate degree or equivalent. Must Demonstrate Experience in integration, data migration, and customization work streams. Experience in lifecycle activities (SIT, UAT, etc.). Experience with cut‑over and go‑live activities. Experience in triaging issues and risks related to business and functional requirements. Strong analytical, communication, and presentation skills. Self‑directed, motivated, and capable of leading team members with minimal supervision. Experience in the following are assets Experience with global or large solution integrators. Experience with SaaS/Cloud architectures. Release management and/or Agile scrum master. Functional certification with NetSuite or other ERP systems. Travel Up to 20%, as appropriate. Compliance Note Certain US customer‑or‑client‑facing roles may require compliance with applicable immunization and occupational health mandates. Benefits Oracle offers a comprehensive benefits package that includes medical, dental, vision, disability, life insurance, supplemental life coverage, health care flex accounts, commuter benefits, 401(k), paid time off, holidays, paid sick leave, parental and adoption leave, employee stock purchase plan, and more. Salary Range Canada: CAD $88,100 – $192,600 per year.United States: USD $97,500 – $199,500 per year. Candidates may be eligible for bonus and equity. Equal Employment Opportunity Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans’ status, or any other characteristic protected by law. #J-18808-Ljbffr