Sr. Specialist, Pension Accounting

1 week ago

Toronto, Ontario, Canada HOOPP Full time

Why you'll love working here:

  • High-performance, people-focused culture.

  • Our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves.

  • Learning and development initiatives, including workshops, Speaker Series events, and access to LinkedIn Learning, that support employees' career growth.

  • Membership in HOOPP's world-class defined benefit pension plan, which can serve as an important part of your retirement security.

  • Competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).

  • Optional post-retirement health and dental benefits subsidized at 50%.

  • Yoga classes, meditation workshops, nutritional consultations, and wellness seminars.

  • The opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers.

Job Summary:

Reporting to the Manager, Pension Accounting, the Senior Specialist, Pension Accounting Operations is primarily responsible for the execution/processing of:

  1. Daily banking transactions such as incoming employer/member contributions, recovered benefit overpayments, and updating benefit payments status in the pension administration system.
  2. Pension benefit payments and associated taxes.
  3. Refunds to members/employers.

What you will do:

Pension Accounting Operations

  • Process incoming payments which include contributions from employers and members and recovered benefit overpayments and ensure these are recorded accurately, completely, and in a timely manner in all financial systems.

  • Process all pension benefit payments (monthly pension payroll, terminations, transfers, etc.) and associated taxes and ensure these are recorded appropriately in all sub-ledger systems and the general ledger.

  • Update member benefit payment records for any payment status changes (returned/missing/cleared cheque payments) in the pension administration system.

  • Process contribution refunds to employers or members and ensure these are processed accurately, completely, and in a timely manner as per approved instructions from Plan Operations.

  • Work with various stakeholders within and outside of HOOPP to ensure that pension transaction-related issues are identified, investigated, escalated as needed, and resolved in a timely manner.

  • Collaborate with the Plan Operations team to ensure service level agreements are understood, maintained, and adhered to that would ensure a positive employer/member experience.

  • Provide support to other team members in addressing/resolving operational issues and member inquiries or concerns. Document and maintain business procedures relevant to the job function.

  • Participate in team initiatives or special projects when required.

Governance, Risk, and Controls:

  • Recommend ways to improve the efficiency of operational processes while ensuring strong internal controls remain and assist in the implementation upon approval by the Manager.

  • Update pension process narratives and participate in the quarterly ICFR attestation on core pension processes in support of the ICFR program, as delegated.

  • Assist the divisional audit contact for Pension Accounting in responding to questions and providing information relating to pension accounting processes requested by internal and external auditors, as delegated.

  • Assist in the department business continuity program on assigned processes, as appropriate, and participate in the plan readiness as required.

What you bring:

  • University degree in Finance or Business.

  • 2-3 years' finance industry experience.

  • Proficiency in Microsoft Office products (Excel, Word, PowerPoint, Planner, Outlook).

  • Experience in large ERP with good understanding of sub-ledger to GL process flow is an asset.

  • Experience in an automated Pension environment is an asset.

  • Detail-oriented, organized, and thorough in managing deliverables.

  • Strong interpersonal and communication skills (verbal and written) with the ability to build relationships with team members and stakeholders.

  • Self-motivated, highly focused, with the ability to deliver with little to no direction.

  • Strong ability to effectively collaborate in a remote environment.

  • Ability to manage routine and high-volume work while meeting tight deadlines.

  • Eager to learn and willing to assume expanded responsibilities as required.

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