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Data Services Team Lead
1 month ago
For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.
Your Role: Data Services Team Lead
- Contribute to the growth of the Data Services team by providing hands-on leadership and day-to-day operational support
- Hire, train, lead, coach, and motivate a team of Data Services team members
- Monitor and assess team performance and provide regular coaching to celebrate and/or address concerns in a timely and effective manner
- Plan, organize, and facilitate regular team meetings to promote high employee engagement
- Manage team member time off requests ensuring adequate coverage to ensure effective management/support of department work
About You:
- Post-secondary education: undergraduate degree preferred
- Minimum 1 year of experience in a dynamic office environment
- Ability to write and speak English fluently, with strong editing skills
- Previous legal, technical, and/or business communication required
- Experience in Microsoft Office, specifically Excel and Outlook
Working Conditions:
- Able and willing to work with challenging customers
- Prepared to work evening/weekend shifts on rotation as needed
Compensation:
Global Relay advertises the pay range for this role in compliance with British Columbia's pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.
The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture, and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include Paid sick days, maternity/parental enhancement program, corporate bonuses, and an RRSP contribution matching program.
At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work.
