Case Manager, Business Immigration

4 weeks ago

Montreal, Canada Cohen Immigration Law Full time
Cohen Immigration Law, global leader in providing Canadian immigration services, is seeking an Immigration Case Manager to join our legal team

About Us:

Our law firm practices exclusively in the area of Canadian immigration, and has been reliably servicing immigration needs for nearly 50 years. Cohen Immigration Law operates alongside web properties CanadaVisa and CICNews, which reach millions of aspiring migrants monthly. Our dynamic and forward-thinking Canadian immigration network helps individuals worldwide achieve their dream of starting new life in Canada.

The Role:

As an Immigration Case Manager at Cohen Immigration Law, you will have the following duties and responsibilities:

Help Immigration Attorneys prepare immigration files, including filling out application forms, gathering documents, and following up with clients. Build knowledge about immigration pathways, policy developments, and law firm processes. Perform client facing work with empathy and efficiency, including drafting emails, conducting client calls, and providing status updates. Review application packages for correctness and completeness, before submission to immigration authorities. Meet assigned deadlines and communicate file updates to supervisors and Immigration Attorneys. Be responsible for accurately maintaining client information in our case management system. Collaborate with other case managers to ensure seamless service delivery and client satisfaction.

The Ideal Candidate:

You are an enthusiastic and highly motivated worker, with strong attention to detail and communication skills. You are an advocate of immigration rights, and passionate about helping clients achieve their immigration goals. You possess the following:

Excellent written and verbal communication skills; Client service mindset with cultural sensitivity; Technology-savvy with excellent proficiency in Microsoft Office applications. Bachelor’s Degree an asset; Prior immigration-related work an asset; and Fluent in French and other languages an asset.

The Benefits:

We offer competitive salary packages, and our friendly and vibrant workplace culture includes:

Annual holiday parties and team-building events; Group benefits including medical and dental; Opportunities to advance your career goals; and The opportunity to engage in meaningful work that delivers real value to people around the world.

Job Types: Full-time, Permanent

Pay (No Immigration Experience): $45,000+ per year Pay (3+ Years of Business Immigration Experience): $60,000+ per year

Benefits: Company events Dental care Extended health care Paid time off Vision care

Schedule: 8 hour shift Monday to Friday

Education: Bachelor's Degree (preferred)

Ability to Commute: Westmount, QC H3Z 2A7 (required)

Work Location: In person

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