Gen AI Senior QA Analyst
4 weeks ago
RQ01381
Duration: 1 year to start Location: Hybrid - Downtown Toronto (2-3 days a week)
Reporting to the Gen AI QA Lead and as part of Canada’s Products & Technology organization, this role presents an exciting opportunity to contribute towards cutting-edge Gen AI solutions that will shape how we deliver value to our clients and our people. The successful candidate will have an opportunity to work with a team of talented technology and business specialists to design and develop tailored Generative AI tools that transform key areas of our business and to foster a culture of innovation.
The Gen AI Senior QA Analyst will be instrumental in delivering high-quality solutions that meet and exceed commitment to innovation, client satisfaction, and continued technological growth
Must Have Skills: 4+ years experience as a
QA
performing different types of testing for complex applications 2+ years using a
utomated testing tools and platforms
(Playwright, JMeter, SoapUI, postman) Experience with software development tools and defect tracking systems like Azure DevOps, Jira Database experience (
SQL
) Knowledge of
Python for Gen AI development and testing Competent in designing and
executing AI prompt engineering and testing scenarios
, ensuring the robustness of AI and large language models Working with high level UX principles such as user stories, persona building, prototype/prototype development approaches and information architecture and customer/product research methodologies (e.g., A/B testing and MVT) Experience with Agile methodologies
Nice To Have Skills: Undergraduate Degree in a technical field
Deliverables: Designing, implementing, and maintaining both manual and automated testing procedures Conducting functional, system, integration, and performance testing. Collaborate closely with development and product management teams to ensure Gen AI technology solutions undergo comprehensive testing and meet acceptance criteria. Participate in all testing activities during the agile product implementation process, ensuring the quality and reliability of our Gen AI solutions Facilitate communication between development teams, UX/UI designers, and product managers to ensure alignment on project goals and quality standards Contribute to insights, risk evaluations and estimation discussions, ensuring that testing considerations are well-integrated into project planning Analyze project requirements, user feedback, and architectural and design documents to ensure completeness and testability Formulate and execute robust test strategies tailored to the specific requirements of Gen AI projects Craft comprehensive test plans and test cases Update test documentation, and create comprehensive reports while maintaining traceability back to project requirements Investigate and determine the source of problems, which may include identifying test deficiencies or deviations from requirements Utilize defect tracking system to record, trace, and drive the resolution of defects and issues discovered during testing Assist in reproducing issues and conducting root cause analysis to facilitate swift resolution Participate in daily stand-up meetings and provide regular updates on issues, status, and progress to the scrum master, ensuring transparent communication within the team Propose innovative ideas and improvements to the testing process for the Gen AI solutions, continuously enhancing its effectiveness, speed and quality Identify and implement in-house testing automation frameworks to streamline and expedite the testing process
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