Studio Lead

4 weeks ago

Montreal, Canada SPINCO Montreal Full time
Studio Lead - Outremont, Canada - SPINCO Montreal

DescriptionSPINCO est un programme interactif d'entraînement en groupe qui propose des cours de spin structurés et complets, conçus pour renforcer le corps, dynamiser l'esprit et nourrir l'âme. Notre objectif est de révolutionner des vies et nous savons que notre travail n'est jamais terminé. Nous croyons que la force vient de l'intérieur, mais que nous sommes plus forts ensemble. Notre objectif est d'insuffler à notre communauté une attitude positive, qui ne s'arrête jamais, et qui va bien au-delà de la porte de nos studios. Telle est notre culture. Nous y croyons. Nous la vivons. Nous la respirons. C'est ce que nous sommes.

Notre établissement de Montréal est à la recherche d'un leader positif et inspirant à temps plein (40 heures/semaine) qui a une passion pour la santé et le conditionnement physique, qui offre un service à la clientèle exceptionnel et qui fait une différence, pour se joindre à notre équipe.

Principaux attributs
- Incarner et responsabiliser notre culture de marque et être un ambassadeur de la marque.
- Orienté vers les solutions et capable de réfléchir sur le vif. Voir ce qui doit être fait ,

identifier les domaines à améliorer et prendre des mesures.
- Aime et s'épanouit dans un environnement d'équipe.
- Excellent communicateur et se sent à l'aise pour recevoir et donner du feedback.
- A le sens du détail et se sent à l'aise pour avoir plusieurs projets en cours.
- Sait comment inspirer une équipe, montrer l'exemple et laisser un impact positif, tout en créant une culture professionnelle, mais détendue.

Conditions préalables et compétences requises
- Passionné par les gens et la prestation d'une expérience de service à la clientèle exceptionnelle.
- Aime travailler selon un horaire non traditionnel.
- Hautement organisé et analytique, avec un sens aigu du détail.
- Aime se sentir mis au défi et résoudre des problèmes. Chaque jour est différent - être capable de penser sur vos pieds est un must
- Passionné par la communauté, la santé, le bien-être et SPINCO.
- De solides compétences en matière de communication.
- Une éducation postsecondaire est un atout.

Rôles et responsabilités Opérations du studio
- Responsable des opérations quotidiennes du studio et veiller à ce qu'il soit d'une propreté immaculée, organisé et fonctionne de manière efficace et efficiente.
- Gérer les budgets, les commandes, les plannings et l'entretien des équipements.
- Gérer les communications avec les clients (médias sociaux, téléphone, courriel, etc.).
- Assurer la liaison avec les propriétaires et l'entreprise SPINCO sur les événements et initiatives à venir.
- Examen de la paie et tenue de livres de base.
- Le contrôle de l'inventaire

Développement de l'équipe
- Recruter, former et développer en permanence, encadrer et inspirer votre équipe de studio.
- Organiser des réunions d'équipe hebdomadaires et des réunions mensuelles en tête-à-tête Service client exceptionnel.
- Montrer l'exemple et offrir une expérience client incroyable à notre communauté, ainsi que maintenir un niveau très élevé de service client dans l'ensemble du studio.
- Développer des relations solides avec nos cavaliers.

Communauté
- Planifier et exécuter des initiatives de sensibilisation, des événements et & des activités de studio pour faire connaître la marque.
- Assister à des événements dans la communauté au nom de SPINCO Dépasser les objectifs.
- S'engager à atteindre et à dépasser les objectifs et les cibles du studio.
- Développer des stratégies pour stimuler les ventes (ventes incitatives biologiques et naturelles).
- Compiler des rapports de vente mensuels à présenter aux actionnaires.

Culture d'entreprise
- Être un faiseur de temps et donner l'exemple ; incarner les valeurs fondamentales de SPINCO et être un ambassadeur de la marque pour notre culture.

Nous sommes impatients de vous rencontrer

- **SPINCO** is an interactive group workout offering structured, full-body spin classes designed to strengthen the body, energize the mind and feed the soul. We are in the business of revolutionizing lives and know that our work is never done. We believe that strength comes from within, but that we are stronger as one. Our aim is to infuse our community with a positive, never-quit attitude, which reaches far beyond the door of our studios. This is our culture. We believe in it. We live it. We breathe it. It's who we are.

Our Toronto location is seeking a full-time (40 hours/week) positive and inspiring leader who has a passion for health & fitness, delivering exceptional customer service, and making a difference, to join our team.

**Key attributes**
- Embody and empower our brand culture and be a brand ambassador
- Solution-oriented and able to think on your feet. Seeing what needs to be do

#J-18808-Ljbffr

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