Clinical Pharmacist

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers. The pharmacist will practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary. In addition, the pharmacist will provide clinical services within the Pharmacy Care Clinic through one‑on‑one patient interactions, focusing on chronic disease management, medication optimisation, and collaborative care with other health professionals. DUTIES & RESPONSIBILITIES Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions and over-the-counter/behind-the-counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed> Communicate with other health care professionals within the circle of care to provide optimal customer care Maintain all records required in accordance with legislation, standards of practice, and policy Clinical Services and Patient Care Provide one‑on‑one patient consultations within the Pharmacy Care Clinic Conduct comprehensive medication reviews, assess therapy effectiveness, and identify opportunities for optimisation Develop, implement, and monitor individualised care plans in collaboration with patients and other healthcare providers Deliver chronic disease management services (e.g., diabetes, hypertension, dyslipidaemia, asthma/COPD, anticoagulation) Perform point‑of‑care testing and interpret results to support clinical decision‑making Provide education, adherence support, and follow‑up to improve therapeutic outcomes and patient engagement Document all clinical activities and patient interactions according to regulatory and organisational standards Participate in interdisciplinary care initiatives and contribute to quality improvement and health promotion programmes Workflow and Inventory Management Control access to the dispensary with respect to inventory and patient confidentiality Review and maintain Workflow Queues on a daily basis Regularly review ‘will call’ bins, in accordance with established Standard Operating Procedures Review stock to identify expired inventory Oversee current stock levels and medication orders from wholesaler Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reported to Health Canada and regulatory bodies Operations Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Participate in and review financial and performance reports as appropriate Read and action store communications on in‑store web File incident reports when any customer or staff medication or privacy incidents occur Experience, Skills & Qualifications Independent thinking and decision making—makes sound clinical and operational judgments Ability to plan, coordinate, and delegate assignments while coaching and mentoring Pharmacy colleagues Proven ability to drive and build both dispensary and clinical service programmes; leads by example and supports enterprise initiatives Commitment to providing exceptional customer and patient care Strong communication, counselling, and relationship‑building skills with patients and health care professionals Demonstrated clinical knowledge in chronic disease management and medication therapy optimisation Strong problem‑solving and analytical skills, including experience in clinical documentation and follow‑up Proficient in pharmacy software systems and digital health tools Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, including clinical certifications as applicable Why work in a Shoppers Drug Mart store? Each store has an Associate‑Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount programme, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co‑workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognise Canada’s diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Hiring Range / Échelle salariale à l’embauche : $52.00 - $56.00 / 52,00$ - 56,00$ (per hour / de l’heure) A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. #J-18808-Ljbffr