Strategy Consultant

4 weeks ago

Toronto Montreal Calgary Vancouver Edmonton Old Toronto Ottawa Mississauga Quebec Winnipeg Halifax Saskatoon Burnaby Hamilton Victoria Halton Hills Surrey London Regina Markham Brampton Vaughan Kelowna Laval Southwestern Ontario W, Canada Sama Full time

Sama is a B2B platform that enables employers to provide hyper-tailored development through unlimited professional coaching—right from a user-friendly app (sama.io).Come join our amazing team working to elevate the corporate environment by allowing employees to be their best productive selves. We're building the future of workJob OverviewReady to be a part of a team of highly motivated individuals who think like owners and are on a mission to consistently deliver amazing experiences? Read on.ResponsibilitiesYour mission, should you choose to accept it: Driving success and retention: With a consultative approach, you are instrumental in helping our clients achieve their goals, maximize their ROI with our platform, and ensure every interaction leaves them delighted and empowered. You are able to communicate strategic impact with executives and all levels of the client's organization.Building relationships: Your knack for building rapport will be put to the test as you become the go-to contact for our valued clients, fostering strong, long-lasting partnerships.Innovation and growth: You identify upsell opportunities and collaborate closely with our sales team to drive revenue and expand our reach. You will participate in product development to increase client impact.Become the go-to point of contact and advisor for your clientsAdvise clients on their people development strategy to meet business objectivesOnboard new customers by facilitating demos and training around the productActively monitor customer engagement. Regularly review data and analysis with clients to identify strategies to optimize engagement and meet their business goalsCreate and lead quarterly and annual business strategy reviews with each clientUnlock upsell opportunities to optimize impact for the clientCollaborate and share customer insights cross-functionally with Marketing, Product and Sales to drive growthRequirementsWhat you'll need to succeed:Verbal and written native fluency in English and FrenchA minimum of 3 years' experience in Management Consulting, HR, or Customer Success rolesExperience developing relationships with multiple stakeholders within clientsStrong business acumen and fluency in business jargonExperience as a freelancer or working in a start-upExperience using CRM (HubSpot preferred), with an understanding of utilizing technology platforms to drive automation and scalabilitySpot opportunities for growth and development in accountsStrong ability to set, meet, and exceed KPIs and performance goalsGreat judgmentWhat people would say about you:You have an entrepreneurial mindset and are autonomousYou're able to work in an environment with limited structure and processesYou're excited to tackle new challenges head-onYou're extremely curiousNew opportunities and potential challenges excite youYou have a bias for action—you're a doerYou're open, trustworthy, and committedYou're a team playerBenefitsWhat you'll get:CAD $ 60,000-90,000 + commission + equity.Remote workPlenty of room for growth as our ambitious team grows tooAccess to your professional coach via our appRegular training and developmentSama is an equal opportunities employer and welcomes applications from all qualified candidates. #J-18808-Ljbffr

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