Director, AI-Powered Contact Center Operations

2 weeks ago


Mississauga, Canada Element Fleet Management Full time

A leading fleet management company is seeking a Director, Contact Center Operations in Mississauga. This role involves strategic leadership in deploying AI technologies to enhance customer care operations. The ideal candidate has 7+ years in AI-enabled contact centers, strong leadership skills, and a customer-centric approach. The position offers a comprehensive benefits package and a focus on innovation and continuous improvement.
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