Clinical Infusion Data Consultant
3 weeks ago
# Job Description Summary# Job DescriptionWe are **the makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a **maker of possible** with us. The **BD Medication Management Solutions** business combines proven technology with impactful intelligence to prevent medication errors, improve clinician efficiency, increase predictability of medication and supply availability, and improve organizational financial performance. At almost every point in the medication use or supply chain management process, safety, efficiency, and costs can be favourably impacted with **BD Medication Management and Pharmacy Automation Solutions.**The **Clinical Infusion Data Consultant (CIDC)** is a key member of the **BD Medication Management Solutions Clinical and HIT Solutions Consultant Team**. This role focuses on a subset of BD’s solutions, supporting sales efforts and customer adoption of analytics tools within acute care settings.The **CIDC** will collaborate with sales teams to develop and manage opportunities, delivering compelling value propositions through formal presentations, consulting engagements, clinical and operational assessments, and customer proposals. They will engage directly with customers—virtually and onsite—to analyze clinical data and operational practices, offering recommendations to enhance safety and efficiency using BD technologies.The **CIDC** supports sales engagements by shaping customer proposals based on clinical and operational needs. They ensure a smooth transition from sales to implementation by working closely with the Solution Deployment teams. Post-implementation, they assist customers in optimizing the use of BD technologies to maximize value. Additionally, they identify opportunities for ongoing development and future sales, contributing to long-term customer success and growth. This role requires strong analytical, communication, and consulting skills, with a focus on driving clinical value and operational improvements through data-driven insights.**This field-based Ontario position should reside near a major airport to facilitate travel across Canada, mainly Ontario and Eastern Canada regions, which requires 50 to 75% travel.** Travel may fluctuate based on project and team needs, including nights and some weekends**Job Responsibilities:*** Provides clinical consulting support primarily for sales, but also marketing and business development.* Educates and manages the customer experience related to infusion data and analytics. This includes but not limited to: + Administration of Infusion Data Workshops + Maintaining relevant and current presentations for the workshop using the customer evaluations + Participating/assisting in the MMS Data Workshops + Web-ex type education for the infusion analytics tools* Collaborates with sales, implementation, and other partners to develop customer specific strategic BD solution roadmaps and provides input to program/project plans for the implementation of recommended sales solutions.* Works with internal and external teams to establish/schedule support for education and related infusion data activities.* Facilitates the customer experience to manage, understand, and use clinical data to promote the business growth of clinical analytics and the business unit.* Ability to conduct detailed workflow and pharmacy operation assessment and recommendations to drive optimization of operations.* Collaborates and builds collaborative partnerships with Sales Account Executive, Product Managers, Product Research and Development teams, Interface Teams, Implementation & Support teams, Customer Advocacy, and Training.* Works with sales to provide support related to influencing and consulting with clinical stakeholders in buying decisions.* Responsible for preparing and executing on customer engagements such as customer presentations, demonstrations, evaluations, request for proposal responses etc.* Stays active and engaged with important healthcare related organizations to stay abreast of healthcare trends and changes in Pharmacy practice that impact our business or customers. Acts as an inspiring leader to readily share healthcare knowledge with internal and external customers.* Assists marketing product managers with marketplace surveillance, customer needs, and future product ideas by providing voice of customer.* Utilizes up to date knowledge of the healthcare industry to provide clinical input for new product development and software enhancements.* Provides clinical consulting support for the BD Medication Management Solutions commercial organization and customers.* Demonstrates extensive knowledge of medication management processes, Nursing and Pharmacy practice/workflows, the healthcare industry, and detailed knowledge of BD’s Medication Management Solutions Infusion analytics platforms* Performs workflow redesign with practice change recommendations with accompanying BD solutions to facilitate achievement of best practices and customer strategic goals and vision.**Education and Experience required:*** **Bachelor’s degree and active Canadian Registered Nurse (RN) license.*** A minimum of 6 to 8 years of related healthcare medical device experience within an acute care facility.**Knowledge and Skills required:*** Exceptional ability to engage, build rapport, and collaborate with internal and external stakeholders to drive strategic alignment and consensus.* Strong public speaking and business writing skills, with proven success in delivering impactful presentations.* Demonstrated ability to influence senior decision-makers and lead through change.* Advanced proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook.* Skilled in building and maintaining strong professional relationships across all organizational levels.* Proven experience managing projects and leading teams in field-based environments.**Preferred qualifications:*** Experience in data analytics and/or **Clinical Practice Leadership** an asset.* IV therapy and infusion knowledge and experience preferred.**Work Environment:*** **This field-based Ontario position should reside near a major airport to facilitate travel across Canada, mainly Ontario and Eastern Canada regions, which requires 50 to 75% travel.** Travel may fluctuate based on project and team needs, including nights and some weekends.* This role requires the ability to travel across Canada and the United States, including outside of the assigned territory. As part of the onboarding program, candidates must be able to travel to the U.S. for training purposes within the first six (6) months of employment.* Must possess and maintain a valid driver's license and a past clean driving record for a minimum of 3 years; as well as meet BD's auto safety standards.At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.For certain roles at BD, employment
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