Banking Advisor- EN

Banking Advisor - EN at RBC. Job Description Successful candidates must offer and maintain mobility between the branch locations listed in the “Job Available at Other Locations” section of this job posting. As part of RBC’s commitment to providing exceptional client service and achieving its business objectives, the ability and willingness to travel or work from any RBC location listed in this section is a condition of employment. What is the opportunity? This unique position calls on your client‑focused sales expertise and natural problem‑solving skills to maximize each client interaction. You help clients with everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating digital banking, onboarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive satisfaction and loyalty. What will you do? Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, and identifying sales and referral opportunities. Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business. Respond to client‑initiated contact, assisting them with a full range of financial transactions. Actively listen and engage clients in conversation to further understand their individual needs. Proactively take ownership of resolving and preventing client banking problems. Cultivate and maintain relationships with partners to maximize business opportunities and referrals. What do you need to succeed? Must‑have Mutual Funds accreditation, or willingness to obtain it (e.g., Investment Funds in Canada or the Canadian Securities Course). Demonstrated passion for putting clients first, and success in a hands‑on, target‑driven sales environment. Problem‑solving and people skills, with the ability to build strong relationships and proactively connect with clients. Flexibility, eagerness to learn, strong personal ethics, and a hunger for success. Digital literacy across a broad range of devices (smartphones, tablets, laptops, etc.). Bilingualism (English and French) required, as you will regularly serve clients in both languages. Nice‑to‑have Strong track record of building and maintaining client relationships in the finance or service sector. What's in it for you? A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation. A world‑class training program in financial services. Excellent career development and access to a variety of job opportunities across business and geographies. Leaders who support your development through coaching and managing opportunities. Work in a dynamic, collaborative, progressive, and high‑performing team. Job Skills Advice‑Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital Literacy Additional Job Details Address: 220 MONTÉE MASSON:MASCOUCHE City: Mascouche Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: HUMAN RESOURCES & BMCC Job Type: Regular Pay Type: Salaried Posted Date: 2025-11-01 Application Deadline: 2026-03-01 Inclusive Employment Statement At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all. Join our Talent Community Stay in‑the‑know about great career opportunities at RBC. Sign up and get customised info on our latest jobs, career tips, and recruitment events that matter to you. #J-18808-Ljbffr