Clinical Account Specialist

Clinical Account Specialist - Electrophysiology (Ottawa, ON) - Johnson & Johnson MedTech We are searching for a Clinical Account Specialist - Electrophysiology to support clients and patients in the Ottawa, ON territory. Job Details Job Function: MedTech Sales Job Sub Function: Capital Sales -- MedTech (Commission) Job Category: Professional Locations: Ottawa, Ontario, Canada Employment Type: Full-time Job Description At Johnson & Johnson MedTech, we are part of the global J&J family, focused on innovating across healthcare solutions to deliver breakthroughs in cardiovascular and other areas. We market and distribute medical device solutions for use in institutional and primary health care settings across Canada, including surgical instruments, orthopedic implants, cardiovascular and neurovascular treatment devices. Our Cardiovascular team—formerly Biosense Webster—develops leading solutions for heart recovery, electrophysiology, and stroke. We aim to elevate standards of care for stroke, heart failure, and atrial fibrillation patients, and we need a dedicated Clinical Account Specialist to help achieve this mission. Key Responsibilities Provide professional clinical support to physicians and health care providers on the safe and effective use of our three-dimensional mapping system (CARTO 3), including electro-anatomical mapping. Support and expertise on the full BW product portfolio related to Electrophysiology procedures: diagnostic and ablation catheters, intra-cardiac echo catheters, RF ablation generator, in the Electrophysiology and OR suites. Act as the main point of contact for all clinical considerations at Key Accounts, handling customer in-servicing, inventory management, and troubleshooting. Collect and extract clinical data from the 3-D Mapping system (CARTO 3) to assist physicians and affiliated hospitals/universities in research efforts. Lead rollout of new technology, including peer-to-peer training, customer in-servicing, presentations, and collecting physician feedback. Support sales targets and manage the defined territory strategically in partnership with the Product Specialist. Apply consultative selling techniques to identify potential sales opportunities. Serve as a technical resource, educating and training customers—primarily physicians, nurses, and technologists—on CARTO 3, BW products, ablation techniques, and electrophysiology procedures through group sessions and one-on-one. Required Qualifications Willingness to work within a lab or operating room (OR) environment. Ability to mentor and field-train newly hired Clinical Associates on new technology and best practices. Flexibility to travel up to 40% with short-notice travel, including overnight and weekend travel as needed. Superior written and oral communication skills for technical and non-technical audiences. Results-driven with a bias for action and urgency. Valid Ontario driver’s license and safe driving record per J&J SAFE Fleet guidelines. Preferred Qualifications Cardiovascular Technology or Cardiac Sonography Diploma (strongly preferred). University degree in Science, P.Eng, and/or Business. Prior experience working in an OR or Cath Lab. Commitment to Diversity At Johnson & Johnson, we value diversity and inclusion. We are committed to recruiting, developing, and retaining talent that reflects the diversity of our customers and the communities we serve. Johnson & Johnson is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Required Skills Analytical Reasoning Brand Positioning Strategy Business Behavior Competitive Landscape Analysis Confidentiality Customer Centricity Customer Experience Management Execution Focus Financial Reports Market Opportunity Assessment Presentation Design Problem Solving Product Knowledge Sales Channels Strategic Sales Planning Sustainable Procurement Vendor Selection Preferred Skills Analytical Reasoning Brand Positioning Strategy Business Behavior Competitive Landscape Analysis Confidentiality Customer Centricity Customer Experience Management Execution Focus Financial Reports Market Opportunity Assessment Presentation Design Problem Solving Product Knowledge Sales Channels Strategic Sales Planning Sustainable Procurement Vendor Selection Seniority level: Not Applicable Job function: Health Care Provider Industries: Hospitals and Health Care #J-18808-Ljbffr