Current jobs related to Senior AWS/Amazon Connect Developer - Kitchener Toronto Montreal Calgary Vancouver Edmonton Old Toronto Ottawa Mississauga Quebec Winnipeg Halifax Saskatoon Burnaby Hamilton Halton Hills Victoria Surrey London Regina Markham Brampton Vaughan Kelowna Laval Southwestern - Miratech
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Software Development Engineer II, Amazon Connect
3 weeks ago
Vancouver, Canada Amazon Web Services (AWS) Full timeSoftware Development Engineer II, Amazon ConnectJoin to apply for the Software Development Engineer II, Amazon Connect role at Amazon Web Services (AWS)As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage...
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Software Development Engineer II, Amazon Connect
3 weeks ago
Vancouver, Canada Amazon Web Services (AWS) Full timeSoftware Development Engineer II, Amazon Connect Join to apply for the Software Development Engineer II, Amazon Connect role at Amazon Web Services (AWS) As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to...
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Senior Engagement Manager
1 week ago
Vancouver, Toronto, Montreal, Calgary, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Amazon Web Services (AWS) Full timeAmazon Web Services (AWS) is hiring a Senior Engagement Manager (Professional Services) in Canada. This is a leadership role focused on guiding clients through complex cloud solution projects, ensuring successful AWS implementations while aligning business outcomes with technical strategies. The position can be based in Vancouver, Montreal, or...
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Aws Amazon Connect
1 week ago
Toronto, Canada Atlantis IT group Full time**Role**:AWS Amazon Connect** **Location: Toronto** **Onsite** Design and configure Amazon Connect solutions to meet business requirements. Including onni-channel contact flows, routing and queues, prompts, user management etc. Contact Centre Configuration in Amazon Dynamo DB Monitor and troubleshoot the solution using tools such as AWS...
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AWS Connect Engineer
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Halton Hills, Surrey, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, W, Canada Software International Full timeSoftware International (SI) supplies technical talent to Fortune 100/500/1000 companies in Canada/US. We currently have a long term contract with our IT consulting client that is working with their large client on a move to cloud CCaS from on-prem with AWS Connect.Location: Remote (Canada/US)Required Start Date: ASAPRequired End Date: 6 months + renewType:...
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Vancouver, British Columbia, Canada Amazon Web Services (AWS) Full time US$114,800 - US$191,800 per yearDescriptionWant to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting services? Come join a team that is building a product that will touch millions of people daily.Amazon Connect is a highly disruptive contact center that enables businesses to...
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Vancouver, Canada Amazon Web Services (AWS) Full timeSoftware Development Engineer, Amazon Connect Contact LensWant to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting services? Come join a team that is building a product that will touch millions of people daily.Amazon Connect is a highly...
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Vancouver, Canada Amazon Web Services (AWS) Full timeSoftware Development Engineer, Amazon Connect Contact Lens Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting services? Come join a team that is building a product that will touch millions of people daily.Amazon Connect is a highly...
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Amazon Connect Senior Engineer
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Navixus (Formerly Eventus Solutions Group) Full timeSenior Corporate Technical Recruiter - Talent Acquisition at Navixus/Tech Mahindra (Formerly Eventus Solutions Group) Amazon Connect Senior Engineer Reporting to: Director Employment: Fulltime or Contract (minimum of 6-8 months - possible extension) Location: Remote Canada (Toronto area preferred) or US Are you a cloud-based Customer Experience Software...
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Vancouver, Canada Amazon Full timeSoftware Development Engineer, Amazon Connect Contact Lens As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses...
Senior AWS/Amazon Connect Developer
1 month ago
OverviewWe are seeking a highly skilled Senior Developer with deep expertise in AWS and Amazon Connect to lead the development of digital contact center solutions. The ideal candidate will have a strong background in cloud-based contact center platforms, digital channel implementations, and GenAI integrations. This role will focus on building scalable, secure, and intelligent customer engagement solutions across chat, email, SMS, and WhatsApp.ResponsibilitiesLead the migration of digital contact center workloads from Genesys and LivePerson to Amazon Connect.Design and implement chat, chatbot, SMS, email, and WhatsApp solutions using Amazon Connect and AWS services.Develop and integrate custom chat widgets and portals, including JWT authentication and secure API invocation.Build and maintain custom widgets using AWS SDKs and APIs for enhanced agent and customer experiences.Collaborate with cross-functional teams to integrate Amazon Connect with CRM platforms (e.g., Salesforce, ServiceNow).Implement GenAI-powered solutions for customer and agent interactions using Amazon Bedrock, OpenAI, and other LLMs.Ensure robust security, scalability, and compliance across all digital implementations.Troubleshoot and optimize Amazon Connect digital setups, including routing, flows, and channel configurations.Qualifications5+ years of experience in contact center platforms, with at least 3 years in Amazon Connect.At least 2 years of hands-on experience implementing digital channels (chat, chatbot, SMS, email, WhatsApp).Strong proficiency in AWS services: Lambda, API Gateway, DynamoDB, S3, CloudWatch, Cognito, etc.Experience with JWT setup, secure API invocation, and portal/chat widget integration.Proven ability to develop custom widgets using AWS SDKs and APIs.Familiarity with GenAI tools and frameworks (Amazon Bedrock, OpenAI, LangChain, etc.).Experience in designing and implementing Amazon Connect digital routing and flows.Strong problem-solving skills and ability to work in agile, fast-paced environments.Nice to haveAWS Certified Developer or Solutions Architect.Experience with Genesys and LivePerson migrations.Exposure to regulated industries (e.g., healthcare, finance) with compliance frameworks like HIPAA.Knowledge of Amazon Kendra or other AI-powered search solutions.Experience with LLMs, Foundation Models, and Small Language Models in customer experience contexts.We OfferCulture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.Work From Anywhere Culture: make the most of the flexibility that comes with remote work.Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionEngineering and Information TechnologyIndustriesIT Services and IT Consulting #J-18808-Ljbffr
