Senior Agile Business Analyst

4 weeks ago

Ottawa, Canada Ross Video Full time
p>Why Work at Ross Video? We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. p>

The R&D Operations team provides support across the entire R&D organization, helping with program status reporting, transfer to manufacturing, training programs, process development, tools development & support, test automation, coordinating centralized support, site-wide social activities, patent applications, and a bunch of other stuff to help the R&D team as a whole be as effective as possible. and get to work with several corporate functions outside of R&D, including facilities, finance, manufacturing, tech support, sales, marketing and IT/IS.


As part of this team, the R&D Operations Senior Business Analyst is responsible for analyzing and improving operational processes within the R&D department to enhance efficiency, productivity, and effectiveness. This role involves working closely with cross-functional teams, particularly across R&D teams, to provide data-driven insights and recommendations that support the strategic goals of the organization.


Who you report to: Senior Manager, Product Operations Management

What we offer:
Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.Operational Analysis:
Conduct analysis of R&D processes, workflows, and systems to identify inefficiencies, bottlenecks, and opportunities for improvement.Data Management and Reporting:
Gather, analyze, and interpret complex data sets to provide actionable insights and support data-driven decision-making.Create and maintain detailed reports, dashboards, and metrics to monitor R&D performance and progress.Process Improvement:
Design and implement process improvement initiatives, leveraging methodologies such as Six Sigma or Agile.Along with R&D Operations Directors, assist with planning and execution of annual strategic planning events and quarterly internal training events, as needed.Provide administrative and operational support to R&D teams as needed.Project Support:
Facilitate communication and coordination between cross-functional teams, enabling timely completion of deliverables.As appropriate, assist Director of R&D Programs with managing a range of activities from urgent customer issue tiger teams to small initiatives to multi-year comprehensive strategic programs which cross R&D product lines.Plan and execute the roll-out of new tools and technologies, including transitioning support and training for new systems and tools implemented within the R&D department to IT and/or the R&D Tools team as appropriate.Quality Assurance:
Monitor and assess quality metrics to propose and implement corrective actions as needed.Who you are:
Post-secondary education in Engineering, Computer Science, Business Administration, Project Management or a related field.Minimum of 5-7 years of experience in business analysis, with at least 3 years in a similar role within R&D or a related field (with knowledge of R&D processes and terminology).Proficiency with business analysis tools and software such as Excel and Power BI.Strong analytical and problem-solving skills, with the ability to interpret and leverage data to drive decisions.Experience in database and complex data management systems (as a user, not an administrator).Knowledge of Project Management Methodologies (PMI/PMP, Agile Practices like Scrum/Kanban, Waterfall Development).Exemplary attention to detail, organization and time management, with the ability to manage multiple tasks and projects simultaneously and independently.Interest in the Live Video Broadcast market.Strong logistics and planning background.

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

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