Account Manager

6 days ago


San Juan de Terranova, Canada Dexterra Full time
We have a far-reaching presence across the entire continent of North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. strong>

At Dexterra, we create exceptional customer experiences that make our clients shine. p>

As an Account Director (Facility Management Janitorial), reporting to the District Manager, you will provide full oversight of custodial services and leadership of our team of staff. In this role, you will be client-facing and responsible for the successful execution of the scope of the project as well as delivering on key deliverables for our company, including managing profit and loss, human resources, operational excellence, and the health and safety of our employees.

Ensures a visible Account-level presence to foster and maintain effective working relationships with all Clients.Aligns key Dexterra contacts with like positions or titles within the client organization and creates a relationship matrix (Web of Influence).Ability to communicate performance expectations, monitor and reward performance to ensure plans, goals, and budgets are met.Acts as a talent scout using networks to help identify, recruit, and vet proposed Dexterra People.Ensures succession plans are regularly reviewed and plans for career growth are supported by a personal development plan.Has a strategic selling mindset and utilizes the Miller Heiman sales methodology and process.
  • Minimum of 5 years of operational experience in Integrated Facilities Management.
  • Federal Government Security Clearance preferred.
  • Awareness of technical elements needed to deliver services support.
  • Attracts, develops and retains employees, providing a safe, supportive work environment, supporting people strategies.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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