Sr. Director, Account Management

Overview Foodbuy, a subsidiary of Compass Group Canada, seeks a visionary leader to spearhead our Hospitality Account Management Team. The role carries full accountability for strategic direction, performance outcomes, and relationship management across a diverse portfolio of hospitality members—including hotels, casinos, golf courses, camps, and other travel and leisure organizations. Job Summary As the Senior Director of Account Management – Hospitality, you will be the driving force behind client success, cross‑functional collaboration, and operational growth. You will lead strategic initiatives, maximize procurement value, and ensure seamless integration of Foodbuy programs across a variety of hospitality environments. Responsibilities Inspire and mentor a high‑performing account management team. Foster a culture of service, innovation and continuous growth. Collaborate with Channel Directors to develop tailored business strategies that meet evolving needs in the hospitality space. Lead budgeting, forecasting, and financial performance. Partner with U.S. and global teams to align on revenue goals and operational priorities. Build trusted partnerships with hospitality clients; lead contract negotiations, retention strategies, onboarding, and quarterly business reviews. Work closely with Foodbuy support teams and suppliers to ensure smooth implementation of programs supporting culinary innovation, sustainability and cost optimization. Develop and monitor strategic initiatives that will drive sustainable revenue growth year over year; identify business gaps and develop programs that meet member requirements. Strengthen supplier relationships to maximize commercial value and deliver high‑impact solutions. Track KPIs—including profit contribution, contract utilization, and run rates—to ensure consistent value delivery. Partner with internal teams to execute campaigns and initiatives that resonate with hospitality audiences and stakeholders. Stay ahead of hospitality trends—such as sustainability, wellness, and technology—to inform strategic planning and innovation. Special projects or other duties as assigned. Qualifications 10+ years of leadership experience in account management or business development within a service‑driven industry, hospitality experience strongly preferred. Proven success managing executive‑level relationships and influencing strategic outcomes. Understanding of hospitality operations, food service, and procurement dynamics. Strong people leadership and development capabilities. Excellent communication and negotiation skills. Willingness to travel up to 20% monthly to engage with clients and teams. Benefits & Culture Join an award‑winning culture recognized by Great Place to Work, Fortune Global 500, and Best Workplaces in Retail & Hospitality. Extensive learning and career opportunities across the world’s largest food and support services company. Comprehensive health, vision, and dental coverage for eligible associates. Health & safety priority with processes to support team and guest safety. Strong mental health and well‑being initiative and Employment Assistance Program. Diverse and inclusive environment with support from Diversity Inclusion Action Councils. Equal Opportunity Employer Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We welcome and consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation. For accommodation requests during the hiring process, please contact PeopleHub@compass‑canada.com for further information. Seniority Level Director Employment Type Full‑time Job Function Business Development and Sales Industries Food and Beverage Services #J-18808-Ljbffr