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Deal Desk Analyst
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Toronto, Canada Alida Inc. Full timeOverview We’re looking for a Deal Desk Analyst to join our Revenue Operations department, who is energetic, driven and thrives in a positive, forward-thinking and collaborative environment. You will report into the Senior Manager, Deal Desk. To be successful in this role, you will be well versed in the world of SaaS and highly organized. You will also be...
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Deal Desk Analyst
4 weeks ago
OverviewWe’re looking for a Deal Desk Analyst to join our Revenue Operations department, who is energetic, driven and thrives in a positive, forward-thinking and collaborative environment. You will report into the Senior Manager, Deal Desk. To be successful in this role, you will be well versed in the world of SaaS and highly organized. You will also be confident interfacing with Executives and cross-functional teams including Sales, Customer Success, Finance, and Legal teams on deal structuring, commercial terms, pricing approvals, and contract negotiation.Key ResponsibilitiesOrder Form ManagementCreate standard and non-standard Order Forms, Amendments and SOWs for new business, expansions and renewalsRedline non-standard commercial deal terms. Manage the approval process, ensuring compliance with company policiesWork closely with Legal, Finance and Product Owners to address discrepancies and ensure complianceOpportunity and Data ManagementTrack and optimize opportunities in Salesforce, ensuring timely follow-ups and processingAssist with Salesforce data quality and provide ongoing data hygiene supportReporting, forecasting & dashboard creationEnsuring alignment with revenue recognition principlesCoordinate with Accounting to resolve any NetSuite entries or billing clarifications, ensuring alignment with revenue recognition principlesSupport and TrainingOnboard and provide guidance and training to Sales and Customer Success teams on the use of Salesforce.com and CPQRespond promptly to day-to-day inquiries from various stakeholders, building strong internal relationshipsProcess ImprovementRecommend process improvements and workflows to enhance efficiency and accuracyCollaborate with IT on Salesforce enhancementsQualifications & SkillsBachelor’s degree in Business, Finance, Accounting, or a related field.1-2 years of experience in Deal Desk, Revenue Operations, or Finance roles, which could include internships, academic projects, or self-directed initiatives/projects.Good understanding of Salesforce CRM. Experience with CPQ tools and managing opportunitiesAbility to redline contractual termsProven experience in collaborating effectively and communicating clearly with diverse stakeholders (e.g., Sales, Marketing, Customer Success, Finance, Legal) to understand needs and facilitate solutionsFamiliarity with accounting entries, billing coordination, and revenue recognitionDemonstrated ability to identify problems, analyze data, and propose effective solutions with a proactive and improvement-driven mindsetProficiency in MS Word, Excel, Google Docs and SheetsSelf-motivated and detail-oriented, with the ability to work independently and as part of a team.Strong time management and multitasking abilities in a fast-paced environmentThe typical salary range for this role in Canada is $70,000-75,000 CAD depending on experience.The target start date for this role is January 2026.The Good StuffAmazing growth and learning opportunities with a fast-growing Canadian SaaS company that is a world leader in its industryBest-in-class company paid benefits for you and your family - offering medical, dental, vision, RRSP matching in Canada, a 401K in the US, and more.Unlimited Vacation: Take vacation when you want it, how you want it. Designed to better fit your evolving needs.Summer Fridays: Fridays are a day off during July and August to support employee wellness.Recognized as one of the Best Workplaces in British Columbia for 2024 by Great Place to WorkRecognized in 2023 as one of the Best Workplaces for WomenRecognized as a Top Employer by British Columbia\'s Top Employers 2023About AlidaAlida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers can help companies make better decisions and drive long term loyalty and growth. That’s why Alida helps innovative brands create highly engaged research communities to gather feedback that empowers better customer experiences and product innovation. Leading companies like HBOMax, Adobe, Warner Bros. Discovery, Twitch and lululemon depend on Alida’s community-centered research platform to deliver fast and reliable customer feedback at scale so they can build better products, refine user experiences and test marketing campaigns.Learn more at alida.com.We can’t wait to meet youWe understand that applying for a new position takes effort and want to thank you in advance for taking the time to introduce yourself. At Alida, we’re dedicated to fostering an environment where our employees feel heard, valued and included. We believe that a diverse team is a core pillar in building better products and services for our global customers and we strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you don\'t meet every single one of the stated requirements but you are excited about this opportunity, we\'d love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and others we may have open now or in the future.Follow us at alida.com and engage with us on LinkedIn, Twitter and Instagram.Alida has an accommodation process in place to provide reasonable accommodation to employees, and to qualified job applicants with a disability during the hiring process. If you require accommodation because of a disability or medical need, please contact accommodations_hiring@alida.com so that arrangements can be made for the appropriate accommodations to be in place.Alida takes your private information seriously. Review our Candidate Privacy Statement here to understand how we use and protect your personal information. #J-18808-Ljbffr
