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Replenishment Manager

4 weeks ago


Hamilton, Canada Michaels Stores Full time

Join to apply for the Replenishment Manager role at Michaels Stores Store - TOR-HAMILTON, ON About the Role Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in‑stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service. Major Activities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and company programs to ensure compliance with applicable laws and requirements; ensure execution of company policies and standards; hold team accountable for store conditions and results. Manage and support the truck processes and lead the teams to ensure standards are met; achieve KPIs and manage your team to achieve their role KPIs. Manage, execute and support the planogram process (POG’s) to standard. Manage, execute and support the AD set processes. Manage and execute shrink and safety programs. Serve as Manager on Duty (MOD). Maintain seasonal sets and the feature space to our visual merchandising standards. Assist with interviewing, onboarding, coaching, observing and training of new team members; support with talent development activities; participate in performance management activities of your team; utilize leadership competencies for continued self‑development. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others. Acknowledge customers, help locate product and provide solutions. Assist with omni‑channel processes. Cross‑trained in custom framing selling and production. Other Duties As Assigned … Preferred Special Certifications or Technical Skills Retail merchandising and customer service experience preferred. Physical Requirements Ability to remain standing for long periods. Ability to move throughout the store. Regular bending, lifting, carrying, reaching and stretching. Lifting heavy boxes and accessing high shelves by ladder or similar equipment. If you need help performing these functions of your job, please contact your supervisor so we may engage in an interactive process and find a reasonable accommodation. Work Environment Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work may be assigned to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada, and online at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate, and be better together. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Management and Manufacturing Retail #J-18808-Ljbffr