Strategy & Operations Manager
7 days ago
EMR Shielding Solutions is hiring a Strategy & Operations Manager to lead cross-functional initiatives across procurement, marketing, operations, and customer service. Based in Toronto, EMRSS provides advanced shielding materials, meters, and custom solutions for clients in industries such as defence, aerospace, manufacturing, and wellness.
We're looking for someone with 3–5 years of experience, a strong educational background, and the ability to take initiative, work across departments, and turn data into results. This is a fast-paced, high-ownership role where every action contributes directly to company growth.
Key Responsibilities:
- Manage procurement strategy: source suppliers, negotiate pricing, oversee logistics, and optimize inventory
- Drive alignment across marketing and operations with the company's overall brand and business strategy
- Execute and support marketing campaigns, content creation, SEO, and email marketing
- Interpret data to generate insights and develop action plans that drive revenue and efficiency
- Build and maintain strong client relationships, supporting both B2B and B2C sales
- Lead customer service processes and ensure an excellent experience across all channels
- Collaborate with internal stakeholders and external partners to drive business-critical projects
- Support cross-functional teams to meet strategic goals and streamline workflows
Who You Are:
- 3–5 years of experience in strategy, procurement, marketing, e-commerce, or operations
- Strong analytical skills with the ability to turn numbers into strategy and impact
- Highly accountable, proactive, and results-driven
- Proven success in managing cross-functional initiatives and improving systems
- Strong communicator with a client-focused mindset
- Nice to have: experience with Shopify, Amazon, and marketplace optimization
- Bonus: exposure to brand partnerships, experiential marketing, or campaign execution
Compensation:
This is a full-time, in-person role based in Toronto with a salary range of CAD 55,000 - 70,000, depending on experience and fit. Additional performance-based growth opportunities are available.
We offer the following benefits:
- Company Pension
The ideal candidate will hold a related bachelor's degree or experience.
Seniority level- Mid-Senior level
- Full-time
- Management and Manufacturing
- Manufacturing
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