Director, Contract Management

4 months ago

Old Toronto, Canada Ward Technology Talent Full time
strong>

The Director Integrated Release and Operations is a key trusted role, responsible for orchestrating the comprehensive release management and operational support processes for a suite of SaaS-based products, including Salesforce, Workday, Mulesoft, ServiceNow, Snowflake and OneIdentity. br/>
Key deliverables include the development and execution of a robust release management strategy, the establishment of a streamlined release schedule, and the facilitation of cross-functional team coordination to ensure successful product deployments. strong>
  • Strategic Planning and Execution: Spearhead the creation and implementation of strategic plans that align with the organization’s objectives, with a focus on optimizing operations processes. Make data-driven decisions to guide long-term success. li>
  • Oversee Comprehensive Release Management: Develop and implement a robust framework for planning, scheduling, and executing product releases, ensuring seamless integration with business operations.
  • Ensure Quality and Compliance Excellence: Uphold stringent quality standards and regulatory compliance for all releases, while continuously refining processes to boost efficiency and minimize downtime. Foster and support an innovative culture, reducing risk through meticulous planning and a phased implementation approach.
  • Guarantee that Product and Platform owners conduct comprehensive testing across multiple domains before release, ensuring rapid identification and resolution of any bugs or issues during deployment and adoption.
  • Oversee and manage system cutovers and go-live events, ensuring meticulous planning and flawless execution to minimize disruptions.
  • Evaluate risks associated with development and operational activities, developing robust contingency and back-out plans to address potential issues.
  • Leverage deep technical acumen to address large-scale platform and infrastructure challenges, optimizing system performance and reliability.
  • Provide strong leadership and mentorship to development and operational teams, driving high performance, accountability, and professional growth.

CRITICAL RELATIONSHIP MANAGEMENT

Strong partnerships are needed with the following internal colleagues:

Functional team leads and SMEs, and various office Units.

MANAGERIAL/TECHNICAL LEADERSHIP RESPONSIBILITY:

  • Reports directly to: Senior Director, Managed IT Services.

WORKING CONDITIONS:

  • Work Environment and Travel: The role involves being part of a project and operational team with the flexibility to work remotely. However, there is an expectation to travel occasionally, including visits to the Territorial Headquarters or Office Units, which may require up to 5 days or more of travel per month.

EDUCATION AND EXPERIENCE QUALIFICATIONS:

Education, Qualifications and Certifications:

  • Bachelor’s degree in Computer Science, Information Technology, or related field.

Experience and Skilled Knowledge Requirements:

  • 5-7 years’ experience as an Operations Director or similar role, managing large-scale IT portfolios and operations across multiple domains.

Skills and Capabilities:

  • Strong technical acumen and expertise in managing integrated cloud-native systems in multiple environments (e.g., development, application support, infrastructure, integration, IT service management, IT operations management).
  • Demonstrated success in leading the creation of new release management processes as part of a transformation to a Product Management organization.
  • Extensive experience in coordinating and managing simultaneous system cutovers and go-lives, with an extraordinary sense of what needs to be done in what sequence for successful system cutovers.
  • Solid Quality Assurance experience, with a strong focus on ensuring high-quality standards for user acceptance testing (UAT), practices and methodologies across multiple domains.
  • Ability to assess operational risks, including identifying what is fraught with danger vs. routine, and develop effective risk mitigation strategies.
  • Diligent in uncovering potential risks by asking tough questions and unwavering in determining acceptable levels of risk.
  • Experience with Salesforce and/or Workday platforms preferred.
  • Current knowledge of cloud technology, including application platforms, infrastructure, related hardware, software, security, monitoring, and processes.
  • Ability to get up to speed quickly and ensure a risk-based approach to the leadership and management of integrated development and operations.
  • Proven track record in effectively managing IT budgets and resources to ensure cost-effective operations.
  • Ability to develop and maintain strong relationships with key stakeholders and executive leadership.
  • Proven analytical and problem-solving skills with the ability to analyze complex technical and business requirements.
  • Experience in managing vendor relationships and negotiating contracts to ensure optimal service levels and pricing.
  • Adaptive: Flexible; li>
  • Ability to present ideas in a user-friendly language.

  • VP Director

    4 months ago

    Old Toronto, Canada Director File Full time

    We have VP Director Job openings for a senior leadership role responsible for overseeing and guiding the strategic direction of a specific department or division within the organization. This role involves setting objectives, managing teams, and ensuring the achievement of key performance indicators to drive the company’s success.Key...

  • VP Director

    4 months ago

    Old Toronto, Canada Director File Full time

    We have VP Director Job openings for a senior leadership role responsible for overseeing and guiding the strategic direction of a specific department or division within the organization. This role involves setting objectives, managing teams, and ensuring the achievement of key performance indicators to drive the company’s success.Key...

  • Director, Contract Management

    3 days ago

    Old Toronto, Canada Definity Financial Corporation Full time

    p>The Director, Technology of Vendor Management is accountable for the long-term oversight, governance, planning, and continuous improvement of the TS vendor governance function. The Director is a key contributor to the TS Senior Leadership Team and plays a crucial role in the Enterprise strategy as we increasingly build business capabilities through SaaS /...

  • Director, Contract Management

    3 months ago

    Old Toronto, Canada Merit Services Full time

    h3>Director of Strategic Sourcing - Construction Full Time | Posted 12 hours ago INDUSTRY: Construction Merit Services Ltd. is currently seeking a highly accomplished and dynamic Director of Strategic Sourcing to lead our client’s construction procurement unit in Toronto. As the Director of Strategic Sourcing, you will play a pivotal role in formulating...

  • Program Director for Transit Contract Management

    1 month ago

    Old Toronto, Canada Women in Payments Full time

    About the OpportunityWe are seeking a Program Director to lead our transit contract management initiatives. This role will involve overseeing the renegotiation of contracts with transit agencies, ensuring alignment with corporate objectives and facilitating timely transition of new contractual obligations.Key ResponsibilitiesLead program management across...

  • Senior Theatre Management Leader

    1 month ago

    Old Toronto, Canada Director File Full time

    Executive Director Position at YPTWe are seeking a visionary and collaborative leader to co-lead Canada's largest professional theatre for young audiences, a respected arts institution representing one of the most culturally diverse audiences in the country.The ideal candidate is a team-builder capable of working hand in hand with the Artistic Director to...

  • Director, Contract Management

    4 weeks ago

    Old Toronto, Canada Tangerine Bank Full time

    Title: Director, Technology Governance Office - TangerineRequisition ID: 212074Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in...

  • NA-Managing Director

    3 weeks ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • NA-Managing Director

    1 month ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • NA-Managing Director

    1 month ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • NA-Managing Director

    1 month ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director Reports to: Founder & CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • CA-Managing Director

    22 hours ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director Reports to: Founder & CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • CA-Managing Director

    1 day ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • CA-Managing Director

    24 hours ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • Director, Contract Management

    4 months ago

    Old Toronto, Canada Green Shield Canada (GSC) Full time

    h3>DIRECTOR, CREATING SHARED VALUE (18 MONTH CONTRACT)WHO WE AREWhen it comes to health, we’re always looking for ways to push for better. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us...

  • Director, Contract Management

    3 weeks ago

    Old Toronto, Canada Tangerine Bank Full time

    Title: Director, Technology Governance Office - TangerineRequisition ID: 212074Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in...

  • Director, Contract Management

    4 weeks ago

    Old Toronto, Canada Tangerine Bank Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Title: Director, Technology Governance Office - TangerineRequisition ID: 212074Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to...

  • Director, Contract Management

    4 weeks ago

    Old Toronto, Canada Course Full time

    b> Director, Digital Experience Strategy, Joe Fresh (18 Month Contract)Company: Loblaw DigitalJob description: At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the...

  • Director, Contract Management

    4 weeks ago

    Old Toronto, Canada Sienna Senior Living Full time

    If you’re passionate about leading a team that is committed to the Team Member Experience and driven by innovation and growth, then join us! The Director of Environmental Services is a critical role within our communities as it impacts the lives of residents through the strong leadership and motivation of Sienna team members. As a Director of Environmental...

  • NA-Managing Director

    1 month ago

    Toronto, Ontario, Ontario, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...