Senior Manager, Customer Success — Remote Platform Transformation
7 days ago
A leading educational technology firm is seeking a Senior Manager for Customer Success based in Canada. This remote role involves guiding a team to enhance partner relations and drive growth. The successful candidate will oversee revenue retention strategies, manage platform transitions, and shape customer success initiatives. Candidates should have proven leadership in commercial environments and be adept at fostering team development. Attractive salary range of $125,000–$135,000 CAD plus additional benefits.
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Halifax, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Acuity Insights Full timeA prominent EdTech company is seeking a Senior Manager, Customer Success to lead their Assessments CS team. This fully remote role involves safeguarding renewals, driving global expansion, and fostering a culture of accountability and growth. The ideal candidate will have strong commercial leadership and experience in guiding teams through platform...
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Senior Manager, Customer Success
1 week ago
Calgary, Toronto, Montreal, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Acuity Insights Full timeLead Through Change. Build for Scale. Grow People and Impact. At Acuity Insights, Customer Success isn’t just about renewals. It’s where partner trust is earned, growth is fueled, and the future of our platform comes to life. As we expand our platform and global reach, Customer Success plays an increasingly pivotal role in delivering trust, clarity, and...
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Senior Manager, Customer Success
1 week ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Acuity Insights Full timeLead Through Change. Build for Scale. Grow People and Impact. At Acuity Insights, Customer Success isn’t just about renewals. It’s where partner trust is earned, growth is fueled, and the future of our platform comes to life. As we expand our platform and global reach, Customer Success plays an increasingly pivotal role in delivering trust, clarity, and...
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Senior Manager, Customer Success
1 week ago
Ottawa, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Acuity Insights Full timeLead Through Change. Build for Scale. Grow People and Impact. At Acuity Insights, Customer Success isn’t just about renewals. It’s where partner trust is earned, growth is fueled, and the future of our platform comes to life. As we expand our platform and global reach, Customer Success plays an increasingly pivotal role in delivering trust, clarity, and...
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Senior Manager, CS
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Acuity Insights Full timeA leading EdTech company in Toronto is seeking a Senior Manager of Customer Success to guide the Assessments team into its next chapter. This remote role involves safeguarding renewals, leading platform transformation, and preparing for global expansion. The ideal candidate has experience in commercial leadership and a history of driving growth through...
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Senior Manager, Global Customer Success
7 days ago
Ottawa, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Acuity Insights Full timeA tech-enabled education assessment provider is seeking a Senior Manager, Customer Success. This role involves leading the Assessments Customer Success team, ensuring partner trust, driving net revenue retention, and managing platform transformations. Candidates should possess commercial leadership, strategic ownership, and people-centric leadership skills....
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Calgary, Toronto, Montreal, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Acuity Insights Full timeA leading education technology firm is hiring a Senior Manager, Customer Success to enhance client partnerships and drive growth. The role demands commercial leadership and strategic ownership, ensuring revenue retention exceeds 110%. It offers a fully remote position within Canada, emphasizing employee growth and balance. Strong skills in cross-functional...
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Vancouver, Toronto, Montreal, Calgary, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Acuity Insights Full timeA leading educational technology firm is seeking a Senior Manager for Customer Success to enhance partner trust and oversee a dynamic team. This remote role is pivotal for driving customer retention and scaling international operations, directly impacting the platform's growth. Candidates should bring strong leadership skills and a strategic mindset to...
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Senior Manager, Customer Success
2 weeks ago
Calgary, Toronto, Montreal, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Acuity Insights Full time5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Acuity Insights. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$80,000.00/yr - CA$85,000.00/yr Lead Through Change. Build for Scale. Grow People and...
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Senior Manager, Customer Success
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Updata Partners Full timeLead Through Change. Build for Scale. Grow People and Impact. At Acuity Insights, Customer Success isn’t just about renewals. It’s where partner trust is earned, growth is fueled, and the future of our platform comes to life. As we expand our platform and global reach, Customer Success plays an increasingly pivotal role in delivering trust, clarity, and...
