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Full Time Host

1 month ago

Old Toronto, Canada Great Gulf Group Full time
p> 200 Brockport Dr, Etobicoke, ON M9W 5C9, Canada Req #337

Friday, August 2, 2024

JOB TITLE:

Showroom Host

DEPARTMENT:

Design Studio

REPORTS TO:

Design Studio Manager/Showroom Team Lead

LOCATION:

200 Brockport Drive, Etobicoke, ON, M9W 5C9 (Design Studio by Great Gulf)

HOURS:

SUMMARY

The Showroom Host will be responsible for providing homeowners with excellent customer service and a memorable experience during their Design Studio browsing appointment. This includes greeting homeowners, leading a tour throughout our Design Studio, and being available to answer any questions they may have about the products/services offered by Great Gulf. p>KEY RESPONSIBILITIESSHOWROOM HOST DUTIES

  • Provide detailed showroom tour to first-time visitors
  • Explain the different levels of options available to purchasers based on their respective communities
  • Assist purchasers with the interior selections, offer advice and guidance
  • Assist purchaser with their inquiries, direct them to Full-Time Design Studio staff if required
  • Clean & sanitize samples after purchaser use, return samples to designating areas
  • Maintain overall cleanliness of the showroom
RECEPTION DUTIES
  • Greet homeowners upon their arrival to the Design Studio
  • Answer incoming calls, record and distribute messages for Design Studio Staff if required
  • Access Dynamic Builder Software to provide the appropriate price list to purchasers and floor plans if needed
  • May be asked to assist with calling homeowners that have upcoming appointments to book scheduled browsing time
  • Maintain “Browsing” calendar, ensure each time slot is booked
  • Email homeowners confirmation of browsing time

PLEASE NOTE: During Browsing Hours, the team will work together taking turns at Reception and assisting clients in the showroom

COMMUNICATION/INFLUENCING OTHERS
  • This role will have frequent communication with homeowners and other Design Studio staff members
EDUCATION AND EXPERIENCE
  • Minimum 1 + years in a customer service role
  • Interior Design or Interior Decorating diploma (or currently enrolled in Design Program) is a strong asset
  • Excellent communication and presentation skills
  • Highly organized
  • Team oriented and supportive to Team Lead and fellow coworkers
  • Experience in the hospitality and/or restaurant industry is a strong asset
  • Ability to read & understand floor plans is an asset
PHYSICAL ENVIRONMENT
  • This position will require the successful candidate to work 100% from our Design Studio in Etobicoke. They may be seated and/or standing for periods of time while attending to the reception desk or providing tours
PHYSICAL REQUIREMENTS
  • Colour selection process requires constant standing and guiding clients throughout the showroom
  • Medium to heavy lifting and carrying samples is required
  • Mid-high paced environment
Great Gulf Group of Companies is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Great Gulf will accommodate the needs of applicants with disabilities throughout all stages of the selection process. We are not accepting International applicants without a valid work permit.