Claims Analyst Property

1 day ago

Vancouver, Canada Travelers Full time
b>Who Are We?

Solid reputation, passionate people and endless opportunities. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Category Claim Target Openings 1 What Is the Opportunity?

Travelers' Claim Organization is at the heart of our business by providing assurance to our customers during life's rainy days. As a Property Claim Representative, Property Resolution you will be an important part of any customer's claim journey and a key contributor to the timely and accurate resolution of their claim. You will leverage your interpersonal and critical thinking skills to evaluate and resolve personal and business property claims. p>

Pre-Employment Assessment: This position requires a satisfactory rating on a brief online pre-employment assessment. b>

  • Provide quality claim handling throughout the claim life cycle while maintaining full compliance with internal and external standards and province specific regulations. Resolves previously closed 1st party PI and BI Property claims that vary in severity and/or complexity.
  • Resolve inquiries from customers, contractors, brokers or other participants on open or closed Property claims.
  • Participate in our Catastrophe Response Program as part of the Field Response Team in Canada.
  • Complete virtual inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
  • Handle claims and other functional work involving one or more lines of business other than property.
  • Acquire and maintain relevant Insurance License(s) to comply with provincial and Travelers requirements.
    • Strong investigative, analytical and negotiation skills including the ability to analyze and evaluate damages, determine coverage and resolve claims within settlement authority. Excellent interpersonal and customer service skills with the ability to use sound judgement to analyze and resolve claims.
    • Ability to work independently, manage time, and prioritize multiple claims simultaneously.
    • Two years of claim handling experience.
    • One year of insurance-related experience and/or successful completion of Travelers Outside Claim Representative training program.
      • Health Insurance: Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.
      • Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). You will also receive twelve paid company Holidays.
      • Hybrid Work Arrangement: Employees in this position can split their time between working from home and a Travelers office.

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