Corporate Communications Lead

Since 1949, TVCC has been working with children and youth to help them reach their full potential. Today, a wide range of services and supports are provided for young people with physical disabilities, communication disorders, developmental delays and autism spectrum disorders to support them in attaining the best available quality of life and health. In partnership with local and regional agencies, TVCC annually serves more than 11,000 children, youth and their families from birth to age 19 across Southwestern Ontario in over 700 locations.We are recruiting for one (1) full time (37.5 hours per week), regular, Corporate Communications Lead.The Corporate Communications Lead plays a vital role in promoting a robust understanding of TVCC’s mission and services across the communities we serve. This role is responsible for creating compelling, accessible, and inclusive content that reflects our values, celebrates the journeys and accomplishments of clients, and supports family-centred care.Reporting directly to the Chief Executive Officer, the Corporate Communications Lead will work collaboratively across the organization to lead multi-platform communications, including social media, digital storytelling, video, educational resources, and newsletters.The designated office for this position is London. This position is expected to begin November 2025.Responsibilities:Create and coordinate content that promotes awareness of TVCC’s mission and impact, organizational initiatives, and client storytelling with a focus on:Work collaboratively with program teams to respectfully share the voices, journeys, and accomplishments of clients and familiesLead TVCC clinicians in the development of program specific materials for clients and families (e.g., handouts, videos, webpages)Translate complex or clinical concepts into plain-language content suitable for reaching a wide audienceEnsure all content meets accessibility and inclusion standards (e.g., AODA, WCAG, plain language, alt text)Work collaboratively with the TVCC Leadership Team and Corporate Marketing Lead to recommend and execute corporation-wide and program specific communication plansMaintain and implement a content calendar aligned with strategic priorities and awareness initiativesTrack digital performance using basic analytics tools (e.g., Google Analytics, Meta Insights) and provide regular reportsMaintain and update web content using a content management system (CMS) such as Drupal or WordPressProvide layout and editorial support for internal and external newsletters and campaignsSupport adherence to TVCC’s brand and style guidelines across all communicationsDevelop internal how-to guides and templates for staff useAssist with community outreach initiatives, internal engagement campaigns, and special projects as neededWork with Children’s Health Foundation (CHF) to partner and collaborate on social media posts, events, recruiting client ambassadors and projectsOther communications-related duties as assignedQualifications:4 Year undergraduate degree in Communications, Public Relations, Digital Media, Journalism, or a related fieldMinimum 3 years of experience in a communications or digital media role (experience in a non-profit or health care setting is an asset)Excellent written and verbal communication skills with a focus on inclusivity and accessibilityProficiency in:Canva and/or Adobe Creative Suite (InDesign, Photoshop, Illustrator, Premiere Pro or Rush)Video editing tools (e.g., Adobe Premiere, CapCut, iMovie)Social media scheduling tools (e.g., Hey Orca, Hootsuite, Buffer, Later)Microsoft 365 (Word, PowerPoint, Teams)Content management systems (Drupal or WordPress – Drupal is an asset)Experience with strategic communication, public relations, crisis communication, customer relations and coordinating with volunteer management.Familiarity with AODA, plain language writing, and inclusive communications principlesStrong organizational skills and ability to manage competing priorities in a complex environmentCollaborative, flexible, and mission-driven approach to workBilingual (English/French or other languages relevant to Ontario communities) is strongly preferredExperience with fundraising communications and grant writing is an assetSalary Range: $39.81/hour - $49.76/hourTVCC is committed to equity and inclusion in the recruitment of qualified staff who reflect and support the diverse perspectives, experiences and needs of clients.To apply, please email your cover letter and resume (as an attachment in .pdf or Word format) to Human Resources at apply@tvcc.on.ca . In the subject line of your email, please indicate the position you are interested in. To learn more about TVCC, please visit our website at www.tvcc.on.ca .While all applications are appreciated only those selected for an interview will be contacted.TVCC is committed to making our recruitment and selection process accessible to all candidates. Accommodations for disabilities are available upon request.Whether you're looking for volunteer opportunities, networking events or a job in the nonprofit sector, we can help. #J-18808-Ljbffr