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PART TIME - Remote Outbound Call Center Sales - Telecommunications 1 week ago Be among the first 25 applicants With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters. A Career at NTT DATA Means Having ongoing opportunities to GROW your career – we offer barrier‑free learning with multiple self‑learning tools. Being part of a global organization where you can BELONG – an inclusive working environment where you are free to be your best self. Belonging to a team where you can make a DIFFERENCE – to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile. Being part of a global PIONEER – where you gain exposure to Fortune 500 clients and world‑leading technology partners across 57 countries. What else does NTT DATA Offer? All equipment required for you to be successful in your role. Virtual paid training. Rewards and Recognition programs. Internal career advancement opportunities. Position Overview As a Technical Sales Specialist, you will support our client’s suite of products and services and provide tailored options to meet customer needs. Your role involves connecting with customers, analyzing their needs, and offering customized solutions. You should be agile, self‑driven, communicative, passionate about sales, and genuinely invested in helping others. Position Details Position: Technical Sales Specialist (Outbound Telecom Sales) Status: Part‑Time – Work from Home (20 hrs per week) Hours: 4‑hour shifts, 5 days a week between Monday and Saturday 4:00 pm – 9:00 pm EST Pay: $16.20 / hr base + up to $6.80 / hr if fully meeting targets Language: English Open to residents of: Quebec, New Brunswick, Alberta Qualifications Experience in Customer Care, Retention, Inbound Sales, or Outbound Sales is an asset. Sales experience is required. Flexible schedule (including evenings and weekends). Ability to build rapport with customers. Ability to navigate multiple computer systems. Ability to work in a target‑driven environment. Secure area to store company and customer information. Power outlets for both PC and monitor. High‑speed internet (10 MB or greater). Private, distraction‑free space to connect via Ethernet. Apple or Android phone (not mandatory). Benefits and Perks Attractive monthly compensation plans with no minimum sales threshold. Incremental monthly incentive programs for sales performance delivery. EPP (Employee Purchase Plan) with material monthly discount after six months employment. Several local and national discount programs through our Employee Perks Program. Responsibilities Connect with customers coast‑to‑coast. Conduct outbound calls for customer retention, sales, and services. Promote and recommend the latest products and services to customers on outbound sales queues. Manage call flows, provide first‑call resolution, and satisfy customer expectations. Understand the customer’s situation and recognize their needs while providing customized solutions. Create need by educating customers on product & services and execute business strategy that meets or exceeds financial objectives. Meet key performance indicators. Follow up with customers to ensure satisfaction and expand sales opportunities. Take accountability and appropriate action to resolve customer issues efficiently and effectively. Accurately resolve customer questions with a high level of professionalism. Accurately document customer interactions within the appropriate systems. Communicate effectively with customers about account information, products, pricing, promotions, etc. Maintain a high level of competition and product knowledge. Maintain a high level of confidentiality. Other job tasks as required. EEO Statement We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category. #J-18808-Ljbffr