Professional Services Consultant

Professional Services Consultant - Competitive ContentPay CompetitiveEmployment type OtherJob DescriptionReq#: fda5ead9-5071-4122-81dd-b6328ee5e07cProfessional Services Consultant - Competitive ContentToronto, Canada / Customer Success – Competitive Enablement Consulting & Services / Full-time / Hybrid Apply for this job You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue. Who are we? Klue is a VC backed, capital-efficient high growth SaaS. Tiger Global and Salesforce Ventures led our US$62m Series B in the fall of 2021. We’re creating the category of competitive enablement: helping companies understand their market and outmaneuver their competition. We benefit from having an experienced leadership team working alongside several hundred risk-taking builders who elevate every day. We’re one of Canada’s Most Admired Corporate Cultures by Waterstone HC , a Deloitte Technology Fast 50 & Fast 500 winner, and recipient of both the Startup of the Year and Tech Culture of the Year awards at the Technology Impact Awards . As a Professional Services Consultant - Competitive Content, you will be focused on helping our growing list of customers elevate their content. This individual will be a leader in best practices for competitive content and ensure content is optimized for end-user consumption. The role will include effectively communicating recommendations, implementing recommendations (where applicable), and monitoring third-party content for adherence to Klue's best practices. This role is also referred to as a Competitive Content Consultant.Here's what you'll be doing...Audit and analyze content to identify opportunities for improvement and strategies for elevating that content within KlueLiaise with clients regularly to share your recommendations and gather feedback, all while motivating to improve their competitive programsDevelop best practices around compete content to continually drive Klue’s thought leadership in the spaceMonitor third-party content to identify industry trends that keep customers engaged and informed about competitive updatesWhat we're looking for...You love being customer-facing and taking a consultative approach to solving problemsYou have professional writing and/or consulting experienceYou enjoy writing and editing, and would consider yourself a strong writerYou’re a highly analytical and critical thinkerYou like ambiguity and thrive in fast-paced environmentsYou’re a strong communicator and love developing thought-leadershipBenefitsCompetitive salaryExtended health & dental benefits that kick in Day 1Opportunity to participate in our Employee Stock Option PlanTime off. Take what you need. We want the team to prioritize wellness and avoid burnout. Vacation usually falls into 3 categories: recharging, life-event, & keeping a work-life balance. Just ensure the required work gets done and clear it with your team in advance. You need to take at least two weeks off every year. The average Klue team member takes 2-4 weeks of PTO per year.Direct access to our leadership team, including our CEOBe part of a high-performing team who know how to celebrate their success️ ️ ️ ️ ️ Lastly, we take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. Reach out and let’s see if there is a home here for you now or in the future. We’ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. We’re early in our journey; we've started employee led resource groups, committed to Pay Up For Progress, and use success profiles for roles instead of 'years of experience'. We continue to scale our efforts as Klue grows. We’re proud to be an equal opportunity employer and have dedicated that commitment to our current and future #kluecrew. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful. All interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office. We’re excited to meet you and in the meantime, get to know us: Pay Up For Progress & 50 - 30 Challenge & Klue Blog Win-Loss Acquisition (2023) ️ Series A (2020) Series B (2021) Culture , culture , culture Winning as Women & Competitive Enablement Show Glassdoor About Us Twitter Instagram ️ LinkedIn Wellfound (AngelList) Apply for this jobKlue is a market and competitive intelligence software that enables competitor research and delivery of sales battlecards to B2B Sales teams.NoticeTalentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000. #J-18808-Ljbffr