GROUP ACCOUNT DIRECTOR

2 weeks ago


Toronto, Canada Tank Worldwide Full time

Grey Health is the culmination of the rich legacies of two powerhouse brands —Grey and TANK. With borderless employees spread across 20 studios in 18 countries, we all work collaboratively with one mission in mind: to deliver famously effective ideas that drive business results for top tier clients in the health and wellness market. In 2023, Grey was named a Top 100 Most Loved Workplace and our agency network and The Grey Group, ranked in the top ten award winners at the Cannes Lions International Festival of Creativity. While TANK and Grey maintain their unique identities and market presence, they now benefit from shared resources and strategic direction that help us unlock new opportunities across the globe. POSITION OVERVIEW As a Group Account Director, you will be a senior leader responsible for overseeing a portfolio of key pharmaceutical accounts, driving client success, and fostering strategic partnerships. This role demands exceptional client relationship management, strong business acumen, and proven leadership skills to manage account teams, ensure operational excellence, and identify new growth opportunities, all while contributing to the overall strategic direction and financial health of the agency. KEY RESPONSIBILITIES Client Management: Develop a deep understanding of the strategic/tactical needs of each brand under their responsibility and participates in the development of the strategic and tactical brand plans with their Account teams Develop and maintain long‑term partnerships with both the brand team and senior management Provide leadership by anticipating opportunities and roadblocks in order to optimize team performance and intervene accordingly Act as a role model and coach to the account directors and other direct reports Actively meet with account directors and their teams to ensure the management of projects are running smoothly Be actively involved in ensuring the cross‑fertilization of best practices within their teams and the Client Services group as a whole Provide guidance and clarity in identifying team priorities and gaps Key Internal Leader and Partner: Monitor the performance of projects and programs, serving as a change manager to optimize the process Manage processes through internal teams, clients and suppliers Ensure that client mandates are successfully carried out Provide clear and timely information to any internal resources involved in project WHAT YOU WILL NEED 10 to 15 years of pharma agency experience 5 years of experience as account director including management of major accounts Experience in building and managing teams including coaching and mentoring Proficiency and understanding of operations including the Tank process Excellent knowledge of the trends of the communication and marketing industries Strong strategic ability Business savvy and financial acumen Great communication and persuasion skills Self‑starter aptitude and ability to work autonomously Inspirational leadership with ability to propose effective solutions and make decisions Ability to build trust relationships Passion about getting things done within stringent internal/external timelines and deadlines Multitasking ability and capacity to work under pressure in fast‑paced evolving and growing internal/external environments Desire to be an important member of business growth Planning and organizational skills WHAT WE HAVE TO OFFER Challenging Work - As leaders in the health advertising industry, we thrive on solving complex problems and innovation. Each employee is encouraged to bring their best ideas forward to solve problems. Dedicated Team - It’s in our DNA to work hard and play hard: celebrate our wins, laugh and have fun. We are stronger, together, when we are open and real. At TANK, everyone is valued and plays an important role in our shared success. We care for our people and our clients. Global Community - Support from the WPP People community and bring your contribution to a greater good while collaborating on WPP strategic projects or initiatives. Perks and Benefits - The wellness of our employees is at the core of our business therefore we offer competitive benefits: Competitive compensation package Extensive Group Insurance Program on Day 1 Vacation according to experience Paid Christmas shutdown Extended long weekends on statutory holidays - TANK Days (extra days off annually) Work‑life balance measures We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in‑office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. TANK WWis an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Please be aware of the possibility of recruiting fraud. TANK WW does not conduct interviews via instant messaging platforms and will never request personal financial information such as bank account numbers, credit card information, or payment of any kind during the hiring process. All legitimate communication will come from an official @TANKWW.com email address. If you suspect fraudulent activity, please report it to us immediately. Stay vigilant and protect your personal information. #J-18808-Ljbffr



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