Data Analytics Specialist
3 weeks ago
At Cognizant, our global community sets us apart—an upbeat, collaborative and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a multifaceted, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong
Role Overview: We are seeking a Data Analytics Specialist to join our dynamic team. The ideal candidate will have expertise in ServiceNow CMDB / CSDM and ServiceNow ITAM.The candidate will chip in to the company's infrastructure development ensuring efficient and effective IT asset management and configuration management.
What You'll Do:- Work on Data management initiatives to improve quality, accuracy and coverage for CMDB
- Work on ServiceNow and PowerBI to create impactful dashboards for business executives
- Collate and relate assets discovered for various sources.
- Support with crafting training material and job aids and deliver training to IT and Business partners.
- Liaise with key customers across the organization to identify and document process improvement opportunities.
- Understand and interpret sophisticated information, identify patterns and trends, and provide recommendations with minimal direction.
- Coordinate project activities, manage project schedules, capture status updates, and coordinate follow-up as vital to support project deliverables.
- Possess a solid understanding of ServiceNow CMDB / CSDM and ServiceNow ITAM.
- Have experience in designing and maintaining ServiceNow CMDB and ITAM processes.
- Demonstrate the ability to troubleshoot and resolve technical issues related to ServiceNow CMDB and ITAM.
- Possess strong problem-solving skills to provide solutions for CMDB and ITAM improvements.
At Cognizant, At Cognizant, we strive to offer flexibility wherever possible, and we're here to foster work-life balance through our wellness programs. Given the operational requirements of this position, this is a position requiring 5 of in office days per week at a client offices in Brampton, Ontario.
Note: The working arrangements for this role are accurate as of the date of posting. They may be subject to change based on the specific project and business requirements. However, we will always communicate any changes and be transparent about role expectations.
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