Assistant of the General Manager

4 weeks ago

Montreal, Canada Accor Hotels Full time
p>Your Fairmont Journey Starts Here:

Are you someone with a passion for excellence and a flair for exceptional hospitality? p>Job Description

This position is responsible for providing high-level secretarial and administrative support to the General Manager and carry out tasks and requests as instructed. The Executive Secretary works with minimum supervision and handles confidential matters professionally.

Primary Responsibilities

Administrative and Coordination:

  1. Manage the General Manager’s diary to coordinate meetings/appointments, and to ensure smooth running of such meetings.
  2. Screen/handle telephone calls, appointments, mails, and emails and take action accordingly.
  3. Take minutes at the Executive Committee Meeting.
  4. Prepare and manage correspondences with internal and external parties for General Manager’s signature.
  5. Attend to requests from divisional, corporate or owners offices and facilitate it accordingly.
  6. Attend to residents/patrons’ special requests or complaints that are directed to the General Manager.
  7. Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President, Operations, e.g. leave application forms, travel approval forms, expense claims reports, etc.
  8. Maintain and update Executive Committee and Department Heads’ personal files kept in the General Manager’s office.
  9. Maintain and update Executive Committee and Department Heads’ leave record.
  10. Prepare monthly financial data reports.
  11. Manage and upkeep the functionality and cleanliness of the office.
  12. Ensure adequate stock of office stationery.
  13. Maintain a high level of professionalism and project a positive image of the organization.
Other Responsibilities
  1. Maintain complete knowledge of all F&B services, contents & preparation methods, outlets, and hotel services/features.
  2. Be fully conversant with hotel fire & life safety/emergency procedures.
  3. Attend all briefings, meetings, and trainings as assigned by management.
  4. Perform other reasonable duties assigned by the Management.
  5. Minimum 2-3 years of secretarial experience with at least 1 year serving at the senior management level.
  6. Excellent reading, writing, and oral proficiency in English language.
  7. Good working knowledge of MS Excel, Word, & PowerPoint.
Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

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