Senior Manager, HR Systems Administration
3 weeks ago
Senior Manager, HR Systems Administration Circana is a global leader in technology, AI, and data solutions for consumer packaged goods, manufacturers, and retailers. We empower clients to optimize business performance through predictive analytics and advanced technology platforms. What you’ll be doing Lead a small team of system administrators supporting Circana’s HR technology ecosystem—primarily UKG Pro and Workforce Management, with oversight of Eightfold (CRM) and Docebo (LMS). This role blends leadership, prioritization, mentorship, and deep technical expertise in UKG Pro. Responsibilities Leadership & Team Management Lead, coach, and develop a team of system administrators. Foster a culture of collaboration, accountability, and continuous improvement. Balance leadership with direct hands‑on contributions. Manage priorities and workload across a geographically dispersed team. Mentor team members and support professional growth. Partner with HR leadership to align system strategy with business needs. Collaborate closely with the Learning team and HR Technology leadership. Systems Ownership & Execution Oversee administration and optimization of UKG Pro and Workforce Management. Act as internal UKG subject‑matter expert with strong hands‑on ability. Support and provide oversight for Eightfold and Docebo administration. Serve as escalation point for complex system issues. Ensure data integrity, compliance, and security across all HR systems. Lead system upgrades, testing, and new module implementations. Partner with IT, HR, and business stakeholders to optimize integrations and workflows. Strategic & Operational Impact Translate business needs into system configurations and process improvements. Take ownership of day‑to‑day HR system operations. Develop governance, documentation, and best practices for HR system usage. Stay current on vendor roadmaps and emerging HR technology trends. Drive automation and process efficiencies to enhance employee and manager experience. Requirements 5+ years of experience as a UKG Pro and Workforce Management administrator, including configuration, reporting, and troubleshooting. Demonstrated priority management and focus on critical work. Experience leading or mentoring a team (formal or informal). Ability to serve as a player/coach, balancing hands‑on system administration with leadership responsibilities. Strong knowledge of HR processes (core HR, payroll, timekeeping, talent, learning). Excellent problem‑solving, prioritization, and project management skills. Experience collaborating across global teams and multiple time zones. Strong communication and change management skills. Preferred Experience with UKG Workforce Management implementation or support. Familiarity with Eightfold CRM and/or Docebo LMS. Experience with total rewards and system integration between HR and learning platforms. Bachelor’s degree in HR, Information Systems, Business Administration, or a related field (or equivalent work experience). Circana Behaviors Stay Curious – Hunger for learning and growth. Seek Clarity – Create clarity and inspire action. Own the Outcome – Accountability for decisions and ownership. Center on the Client – Add value relentlessly for customers. Be a Challenger – Continuous improvement. Champion Inclusivity – Trust, empathy, respect, integrity. Commit to each other – Create a great place to work. Location Remote – Canada (Eastern or Central time zone) Compensation & Benefits Salary: CAD $90,000 – $105,000 per year. Additional bonus may be available. Circana offers a comprehensive benefits package, including paid vacation, health and dental coverage, vision, life and disability insurance, RRSP matching, and wellness programs. Application Deadline Apply by 11/20/25. #J-18808-Ljbffr
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