French Bilingual Customer Service Representative

2 weeks ago

Old Toronto, Canada ABL Employment.com Full time

Get your foot in the door with a finance company French bilingual Customer Service Representative.

Perks
– Full Time hours
– $21-$24hr
– Gain great experience
– Hybrid work schedule
– Work in a brand new state of the art office space

Two month contract

Responsibilities
– Answer incoming calls and resolve customer complaints/issues in a positive manner and return all calls within a two-hour time frame
– Record accurate details regarding customer inquiries into database and escalate issues as needed
– Process customer cash deposits and withdrawals, cheques, transfers, credit card payments, money orders, certified cheques and other related banking transactions
– Answer enquiries and resolve problems or discrepancies concerning customers’ accounts
– Liaise with internal staff, external vendors and customers with regard to lending documentation
– Completing administrative activities associated with serving customers, including accessing information and communicating transaction details
– Assist with other tasks and duties as required

Requirements
– Bilingual (English/French) required
– 1 year customer service experience required
– 1 year call center experience preferred, Leasing or finance experience preferred
– Proficient in Microsoft Word, Excel, Outlook
– Excellent communication skills

Must speak French and English fluently.

To speed up the hiring process, apply directly to this position with your resume as a Word Document or PDF (other formats will cause an error). This will create a unique file for you in our system and a short questionnaire will be emailed and texted out to you. You can also email your resume to apply@ablcareers.com. If your experience and preferences are a match for our role we will contact you.

**Please complete the questionnaire to help set up your file with us **

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