Field Service Technician II

Field Service Technician II - Kingston, ON 2 days ago Be among the first 25 applicants About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self‑service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. Title: Field Service Technician II Location: Kingston, ON Eligibility: This position is not eligible for Visa sponsorship now or in the future. This restriction applies to all candidates for this position. Position Summary & Key Areas of Responsibility Are you a Field Technician? Field Engineer? Service Technician? Or do you want to become a member of this field? If you are tech‑savvy with mechanical aptitude and capable of transferring your skills, we want you on our team. You will provide best‑in‑class service to some of the largest retailers and banks in the industry, acting as a first‑line response to our customers with an open, helpful, and engaging manner. You will organize, triage customer issues, and resolve problems before they become more complex, leveraging formal training provided by NCR Atleos. NCR Atleos’s Field Services Team creates value for our customers by delivering solutions that build long‑term relationships. We offer virtual and hands‑on classroom training that enables fast learning and fosters an environment where you can stretch yourself and make an impact. We are committed to growing the capabilities of our people and building a diverse community where employees feel a sense of belonging and teamwork. Skills Perform customer installation, maintenance, and service calls promptly and effectively Service electromechanical equipment such as ATMs and self‑checkout systems within an assigned territory Perform maintenance repairs and system overhauls Manage everything from network faults and traffic to configuration, security, and remote system access Salary range: $40,800.00 to $59,200.00. Basic Qualifications Local candidate to specific geographic area Authorized to work in the US At least 19 years of age Valid driver’s license and driving record that satisfies NCR Atleos fleet requirements PC skills, basic electronic skills, and operating system familiarity Ability to perform essential functions of the job with or without a reasonable accommodation Prolonged travel with driving several hours per day Rotating and weekend shifts Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size Preferred Qualifications Familiarity with large servers, mainframe computers, and imaging software A+ Certification, CompTIA, N+ Certification One or more years of related experience Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal‑opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job‑related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. The Company has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical requirement, please contact Human Resources via e‑mail at AODA.Requests@ncratleos.com so that arrangements can be made for the appropriate accommodations to be in place. Seniority level Entry level Employment type Full‑time Job function Engineering and Information Technology Industries Banking #J-18808-Ljbffr