Sr. Manager, Technical Services and Continuous Improvement

2 weeks ago


Delta, British Columbia, Canada Hain Celestial Group Full time

Description Basic Purpose:

The Sr Manager, Technical Services and Continuous Improvement has responsibilities for the entire maintenance group also CI supervisor. This individual sets the vision for the maintenance organization by leading world-class programs in capital planning, preventative maintenance, machine reliability, parts inventory management, and continuous improvement. The successful manager will partner with internal and external experts to build quality, safety, and reliability into our processes to drive out defects and waste. Tasks are to be completed while maintaining the highest safety, food safety and quality, cost, and GMP standards in a high-speed manufacturing environment.

Essential Duties and Responsibilities:

  • Capital Planning
    • Partners with the business team to develop multi-year capital plans aligned with business goals.
    • Drives the plant investment strategy by ensuring that capital projects have strong returns for the business.
    • Manages internal & external project owners to ensure that projects deliver on time, on budget, and delivers on committed benefits.
  • Reliability
    • Builds processes and metrics that empower the Maintenance organization to improve plant uptime.
    • Utilize data to identify the root cause of machine failures and puts corrective actions in place to reduce mean time between failures.
  • Preventative Maintenance
    • Continuous Improvements of the PM program to drive machine reliability.
    • Works with internal and external machine experts to ensure equipment meets or exceeds expected life.
  • Parts Management
    • Develops plans to ensure the facility carries the right parts to minimize business risk, while balancing costs.
    • Partners with key vendors on managed inventory programs.
  • Plant & Facility Maintenance
    • Oversees the maintenance of plant utility systems and components for electricity, water, steam, gas, compressed air, warehouse coolers, air conditioning, heating, and ventilation.
    • Maintains property records, surveys, equipment history records, manuals, warranties, and maintenance/engineering resource materials.
  • Maintenance & Engineering Leadership
    • Builds capabilities within the maintenance by providing regular coaching and guidance for employees in their organization.
    • Sets agenda for activities of the maintenance crew.
    • Holds regular strategic meetings with plant leadership to ensure alignment on strategic goals.
    • Focus on the Root Cause for machine downtime and builds Root Cause into their team's standard process.
  • Engineering Support
    • Maintains current drawings, schematics, and files for plant/facility structures, systems, and equipment.
    • Maintains a master plan for future improvements/expansion of the plant.
    • Prepares accurate and timely reports, statistics, drawings, and recommendations as required.
    • Interfaces with staff managers, outside contractors, and engineers related to facility upkeep, renovations, or construction.
  • Other duties as assigned.

Qualifications Minimum Requirements:

  • Minimum 10 years experience in a Plant Maintenance role or related capacity.
  • Bachelor's degree or higher in one or more relevant Engineering field(s), or equivalent knowledge with emphasis on mechanical, electrical, industrial, and civil engineering disciplines.

Manager Responsibilities:

  • Oversees Maintenance Planner, Maintenance Supervisor, C.I Supervisor and other employees within the maintenance department.

Skills/Knowledge/Abilities:

  • Thorough knowledge of federal safety regulations and electrical codes.
  • Ability to read, analyze, and interpret technical procedures, government regulations, and general business.
  • Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, geometry, and trigonometry.
  • Ability to generate mechanical drawings and apply graphical development techniques.
  • Strong organizational, problem solving, and analytical skills; ability to define problems, collect data, establish facts and draw valid conclusions.
  • Ability to interpret mechanical and electrical schematic diagrams; interpret an extensive variety of technical instructions in mathematical or diagram form.
  • Familiar with basic computer concepts and operations; proficient on Microsoft Office Suites, CAD/drafting software, and Maintenance software.
  • Ability to manage priorities and workflow, handle multiple projects and meet deadlines.
  • Ability to understand all safety requirements and cautions.
  • Ability to perform any necessary physical labour.
  • Ability to speak, read, write, and understand the primary language(s) used in the workplace.
  • Strong interpersonal skills: the ability to deal effectively with a diversity of individuals at various organizational levels.
  • Expert in a wide variety of manufacturing machinery/equipment systems, including PLC controllers, variable frequency drives, DC controllers, servos, instrumentation, sensors, photo electrics, form/fill/seal machines, code dating equipment, volumetric filling, statistical scale filling, motorized conveyors, labeling machines, box closers, pumps and controllers, label applicators, metal detectors, all types of power transmission components, and all types of motors and electrical control devices.
  • Expert in a wide variety of facility support systems, including plumbing, electrical, steam generation, compressors, and plant air system design.
  • Expert in the use of testing and measuring instruments for both electrical and mechanical applications, all types of welding and cutting equipment, shop machinery and power tools, drafting tools, CAD software.
  • Ability to "troubleshoot" malfunctioning electrical and mechanical systems and provide accurate diagnostic evaluations.
  • Familiarity with lubrication theory, lubricants, and proper application of such.
  • Understanding of basic principles of the SQF program and other food safety policies/procedures.

Physical Demands:

  • Sitting 30%
  • Walking 15%
  • Standing 25%
  • Stooping and bending 10%
  • Computer keyboard 10%
  • Hearing-ordinary conversation
  • Speaking-ordinary speech
  • Climbing stairs and ladders 10%
  • Near & far vision acuity
  • Rotating and oscillating equipment

Work Environment:

  • Conveyors, and augers
  • Primarily, normal office environment
  • Some exposure to fluorescent lights
  • Exposure to manufacturing equipment hazards, especially forklifts
  • Standing and walking on concrete floors
  • Agricultural (field) conditions
  • Frequently exposed to a variety of dust particles
  • Forklift Traffic
  • Lifting and carrying up to 25lbs
  • Compressed Air
  • Extreme climate or climate variation
  • Heat up to 40C degrees and lows of -10C degrees
  • Changes of >30 degrees within a shift

Compensation and Benefits:

  • $117,000-$155,000 / year (commensurate with experience and location).
  • Medical, Vision and Dental Coverage
  • Health Spending Account
  • Life and Dependent Insurance
  • Accidental Death and Dismemberment
  • Short Term Disability (not available for Union employees)
  • Long Term Disability
  • Travel Assistance
  • Voluntary Registered Retirement Savings Plan (RRSP)
  • Employee and Family Assistance Program (EFAP)
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