3D Technical Director

2 months ago

Montreal, Canada Verndale Full time
h3>About the Technical Director position

The Technical Director at Verndale is an expert, leader, and manager. This role is responsible for every project and account assigned to his/her delivery team. An important set of responsibilities is not just at a project level, but at a team level, working with the other team leaders, especially the Project Manager Director, on management of the delivery team.

In some cases, the Technical Director may also play the Architect role on a project, big or small, at least for a period of time. Ideally, the director may be more heavily involved at the beginning stages of a new account/project on his/her team, especially during sales and discovery and will play less of a role as the project definition takes shape and an Architect takes over. There will be times that the technical director should step into a more active role (consulting on major technical decisions, infrastructure, deployment planning).

The Technical Director will be very client-facing and needs to be comfortable talking to clients and confident in their decisions. Their knowledge of at least one specific CMS (and/or Commerce) platform should be excellent, but he/she should have familiarity with the other key platforms that we work with, since any of our teams could be working on any of these platforms. Additionally, he/she should have a long history of implementing various integrations, estimating ballpark/high level requirements, understanding security and performance requirements, and juggling priorities. Acceptance that budget and timeline management is a shared responsibility with other team leaders is a must.

A Technical Director will have non-billable activities which include team management, manager of direct reports, and ownership of at least one major platform.

Responsibilities
  • Expert, leader, and manager responsible for projects and accounts in their delivery team
  • Collaborates with team leaders, especially the Project Manager Director
  • May act as Architect on some projects
  • Client-facing role requiring platform expertise and integration experience
  • Team management and platform ownership
Team Responsibilities:
  • Collaboration with various teams and leadership
  • Weekly duties: utilization checks, project reviews, estimate & SOW reviews
  • Resourcing/Staffing: team assignments, skill development, hiring decisions
  • Leadership: thought leadership, budget requests, team activities
  • Management: direct reports, career development, training plans
  • Sales support: pitch support, estimation, proposal reviews
Account/Project Responsibilities:
  • Oversee technical aspects of all team projects
  • Architectural review and sign-off
  • Support and mentor Architects
  • Ensure adherence to company standards
  • Monitor project status and metrics
  • Provide escalation support and troubleshooting
Responsibilities by Project Phase:
  • Strategic Planning (Discovery): infrastructure, SEO, integrations, client interactions
  • Design: collaboration, attend meetings, estimate features, identify risks
  • Build: consult with Architect, review metrics, mitigate risks, plan deployment
Qualifications
  • 10 + years of CMS experience and Back End Development
  • 3 + years in a technical leadership role
  • 6+ Enterprise solution experiences
  • Strong understanding of the foundations and architectures of the Web in a .NET environment
  • Excellent communication skills in French and English
  • Experience in Content and Technical Architecture Design
  • Experience developing B2B and/or B2C websites
  • Understanding eCommerce/eBusiness Concepts (Catalogs, inventory, pricing, transactions, order management, Membership)
  • Experience with CMS and commerce platforms such as Optimizely, Umbraco, Sitecore, Orckestra Commerce
  • Experience in System Integrations, esp ERP, PIM, but also CRM, DAM, CDP
  • Understanding of commerce related marketing and analytics practices
  • In-depth understanding of web application security best practices
  • An understanding of search engine friendly markup
  • An understanding of site search techniques
  • Knowledge of React, VueJS, TypeScript is a plus.
  • Experience with Azure DevOps technologies
  • Autonomous: knows how to plan and organize their work by clearly setting priorities.
  • We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design.
  • We foster a culture that enables every person in the organization to do the best work of their career.
  • We offer regular training and professional development to move careers forward.
  • We celebrate and champion diversity and inclusion.
  • We offer generous paid company holidays, vacation and paid sick time to every employee starting on day one.
  • We are fully remote enabled and embrace the evolving definition of the workplace.
About Verndale

Verndale is a digital experience agency, purpose-built to help marketing and technology leaders connect the dots of the consumer journey. From our offices in Boston, Los Angeles, Montreal, and Quito, we design and develop digital experiences and enable marketing technologies that bring brands and their customers together.

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